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On the Relation of Trust and Explainability: Why to Engineer for Trustworthiness

On the Relation of Trust and Explainability: Why to Engineer for Trustworthiness

Recently, requirements for the explainability of software systems have gained prominence. One of the primary motivators for such requirements is that explainability is expected to facilitate stakeholders' trust in a system. Although this seems intuitively appealing, recent psychological studies indicate that explanations do not necessarily facilitate trust. Thus, explainability requirements …