Perceptions of Fairness and Trustworthiness Based on Explanations in Human vs. Automated Decision-Making
Perceptions of Fairness and Trustworthiness Based on Explanations in Human vs. Automated Decision-Making
Automated decision systems (ADS) have become ubiquitous in many high-stakes domains.Those systems typically involve sophisticated yet opaque artificial intelligence (AI) techniques that seldom allow for full comprehension of their inner workings, particularly for affected individuals.As a result, ADS are prone to deficient oversight and calibration, which can lead to undesirable …