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Asymptotic approximations for stationary distributions of many-server queues with abandonment

Asymptotic approximations for stationary distributions of many-server queues with abandonment

A many-server queueing system is considered in which customers arrive according to a renewal process and have service and patience times that are drawn from two independent sequences of independent, identically distributed random variables. Customers enter service in the order of arrival and are assumed to abandon the queue if …