XL-NBT: A Cross-lingual Neural Belief Tracking Framework
XL-NBT: A Cross-lingual Neural Belief Tracking Framework
Task-oriented dialog systems are becoming pervasive, and many companies heavily rely on them to complement human agents for customer service in call centers. With globalization, the need for providing cross-lingual customer support becomes more urgent than ever. However, cross-lingual support poses great challenges—it requires a large amount of additional annotated …