The paper introduces a novel fair exchange system (S) designed to empower consumers and mitigate the adverse effects of personalized pricing in online marketplaces. This system offers a consumer-driven solution to the challenge where individuals are often unaware of paying higher prices due to behavioral profiling and lack effective means to secure better deals.
The core innovation lies in creating a market mechanism that facilitates mutually beneficial transactions among consumers, leveraging existing personalized price disparities rather than fighting against them. In this system, a “lower-paying” consumer (who is offered a better price by the market) can act as an “intermediary,” buying a good for a “higher-paying” consumer. The higher-paying consumer then pays the intermediary an agreed-upon price, from which the system takes a small fee (gamma
) to sustain itself. This allows both consumers to potentially benefit, with the higher-paying consumer acquiring the good at a lower net cost than their original personalized offer, and the intermediary earning a profit.
Key innovations and findings include:
- A Consumer-Centric Exchange Model: Unlike prior work that focuses on sellers implementing fair pricing algorithms or consumers altering their behavior, this paper proposes an independent, third-party system that allows consumers to directly act and financially benefit. This shifts agency to the consumer side.
- Decentralized Negotiation for Fairness: The research meticulously compares centralized price-setting (where the system dictates transaction prices) with decentralized negotiation (where consumers agree on prices). A pivotal finding is that decentralized negotiation, modeled via the Nash bargaining solution, leads to significantly fairer outcomes and more active trading. This is because it allows individuals to account for their private utility functions and ensures both parties find the trade worthwhile, unlike centralized approaches which often lead to minimal transactions due to a lack of intermediary incentive.
- Feasibility of Fairness Targets: The study systematically evaluates different fairness objectives: minimizing mean net cost versus minimizing standard deviation of net cost, both at individual and group levels. It demonstrates that minimizing the mean net cost (both individually and for groups) is the most feasible and effective fairness target within this system, leading to substantial reductions (up to 66% for individuals and 69% for groups). Conversely, attempts to reduce the standard deviation of prices paid were largely unsuccessful, highlighting a trade-off between reducing average costs and ensuring uniform outcomes.
- The Counter-Intuitive Role of Price Dispersion: A crucial and counter-intuitive discovery is that a high initial price dispersion (i.e., a wide range of personalized prices offered by the market) is not merely tolerable but necessary and beneficial for the fair exchange system to be viable and financially sustainable. High dispersion provides greater opportunity for beneficial trades, leading to lower net prices for consumers and higher revenue for the system. This insight suggests that personalized pricing, typically viewed as unfair, can paradoxically be leveraged to improve fairness when an appropriate exchange mechanism is in place, acting as a “check against extreme personalization.”
This work builds upon several main prior ingredients:
- Personalized Pricing and its Critique: The foundational problem is the widespread practice of personalized pricing in online marketplaces, and the existing literature that highlights its opaqueness and potential for unfairness.
- Fairness in Machine Learning and Algorithms: The paper draws on established concepts of fairness from computational and ethical domains, particularly in defining metrics like mean and standard deviation across individuals and groups to quantify fairness outcomes.
- Market Design and Game Theory: The system’s design is rooted in principles of market mechanisms, matching theory (e.g., assignment games), and economic concepts like utility functions and rational agents. The choice of Nash bargaining for decentralized price setting is a direct application of game theory.
- Optimization Techniques: The modeling and simulation rely on robust optimization methods, specifically linear programming and mixed-integer quadratic programming, to determine optimal matchings and price settings under various constraints.
- Agent-Based Simulation: The methodology employs agent-based simulations to evaluate the system’s performance and consumer behavior, drawing on an understanding of how simulated rational agents interact within a defined market structure.
In essence, the paper proposes a pragmatic, consumer-driven solution to a pressing issue in digital commerce, demonstrating its financial viability and revealing surprising insights into how personalized pricing disparities can be strategically utilized to foster greater fairness.