This cluster of papers explores the multifaceted aspects of digital transformation, including the development of business models, the role of artificial intelligence, customer experience management, technology innovation, big data utilization, e-commerce strategies, mobile health applications, omni-channel retailing, and the impact on sustainable development goals.
Digital Transformation; Business Models; Artificial Intelligence; Customer Experience; Technology Innovation; Big Data; E-commerce; Mobile Health; Omni-Channel Strategy; Sustainable Development