Business, Management and Accounting › Management Information Systems

ERP Systems Implementation and Impact

Works Count: 28799

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This cluster of papers focuses on the critical success factors, implementation procedures, and impact of Enterprise Resource Planning (ERP) systems, with a specific emphasis on organizational fit, change management strategies, and supply chain management. It also explores the challenges and benefits of ERP implementation in small and medium-sized enterprises, as well as the role of IT governance and knowledge sharing in successful ERP projects.

Keywords

Enterprise Resource Planning; Implementation Procedures; Critical Success Factors; Organizational Fit; Change Management Strategies; Supply Chain Management; Information System Integration; Small and Medium-sized Enterprises; Knowledge Sharing; IT Governance

Enterprise resource planning

2004-08-01

Essam Shehab , M.W. Sharp , L. Supramaniam +1 more

Enterprise resource planning (ERP) system solutions are currently in high demand by both manufacturing and service organisations because they provide a tightly integrated solution to an organisation's information system needs. … Enterprise resource planning (ERP) system solutions are currently in high demand by both manufacturing and service organisations because they provide a tightly integrated solution to an organisation's information system needs. During the last decade, ERP systems have received a significant amount of attention from researchers and practitioners from a variety of functional disciplines. In this paper, a comprehensive review of the research literature (1990‐2003) concerning ERP systems is presented. The literature is further classified and the major outcomes of each study are addressed and analysed. Following a comprehensive review of the literature, proposals for future research are formulated to identify topics where fruitful opportunities exist.

Firm Performance Impacts of Digitally Enabled Supply Chain Integration Capabilities

2006-01-01

Rai , Patnayakuni , Seth

Best practice exemplars suggest that digital platforms play a critical role in managing supply chain activities and partnerships that generate performance gains for firms.However, there is limited academic investigation on … Best practice exemplars suggest that digital platforms play a critical role in managing supply chain activities and partnerships that generate performance gains for firms.However, there is limited academic investigation on how and why information technology can create performance gains for firms in a supply chain management (SCM) context.Grant's (1996) theoretical notion of higher-order capabilities and a hierarchy of capabilities has been used in recent information systems research by Barua et al. (2004), Sambamurthy et al. (2003), and Mithas et al. (2004) to reframe the conversation from the direct performance impacts of IT resources and investments to how and why IT shapes higher-order process capabilities that create performance gains for firms.We draw on the emerging IT-enabled organizational capabilities perspective to suggest that firms that develop IT infrastructure integration for SCM and leverage it to create a higher-order supply chain integration capability generate significant and sustainable performance gains.A research model is developed to investigate the hierarchy of IT-related capabilities and their impact on firm performance.Data were collected from 110 supply chain and logistics managers in manufacturing and retail organizations.Our results suggest that integrated IT infrastructures enable firms to develop the higher-order capability of supply chain process integration.This capability enables firms to unbundle information flows from physical flows, and to share information with their supply chain partners to create information-based approaches for superior demand planning, for the staging and movement of physical products, and for streamlining voluminous and complex financial work processes.Furthermore, IT-enabled supply chain integration capability results in significant and sustained firm performance gains, especially in operational excellence and revenue growth.Managerial initiatives should be directed at developing an integrated IT infrastructure and leveraging it to create process capabilities for the integration of resource flows between a firm and its supply chain partners.

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INFORMATION TECHNOLOGY AS AN ENABLER OF SUPPLY CHAIN COLLABORATION: A DYNAMIC-CAPABILITIES PERSPECTIVE

2011-01-01

Stanley E. Fawcett , Cynthia Wallin , Chad R. Allred +2 more

Despite substantial information technology (IT) investments, many organizations have failed to obtain hoped-for improvements in supply chain (SC) performance. Therefore, we investigate the mechanisms through which IT influences SC performance. … Despite substantial information technology (IT) investments, many organizations have failed to obtain hoped-for improvements in supply chain (SC) performance. Therefore, we investigate the mechanisms through which IT influences SC performance. Specifically, we use the resource-based view (RBV) of the firm to ascertain how IT can be exploited to obtain a distinctive SC advantage. We do this via a multimethod (survey and case-study) approach at two periods of time. We use a nested structural equation model (SEM) to test six hypotheses. Likewise, we content analyze interviews to contextualize the SEM findings. Importantly, we find that investments in IT make their greatest competitive contribution when they enable a dynamic SC collaboration capability. The findings provide valuable insight to guide IT investments designed to improve SC performance.

Effect of Information Systems Resources and Capabilities on Firm Performance: A Resource-Based Perspective

2005-04-01

T. Ravichandran , Chalermsak Lertwongsatien

Abstract We draw on the resource-based theory to examine how information systems (IS) resources and capabilities affect firm performance. A basic premise is that a firm's performance can be explained … Abstract We draw on the resource-based theory to examine how information systems (IS) resources and capabilities affect firm performance. A basic premise is that a firm's performance can be explained by how effective the firm is in using information technology (IT) to support and enhance its core competencies. In contrast to past studies that have implicitly assumed that IS assets could have direct effects on firm performance, this study draws from the resource complementarity arguments and posits that it is the targeted use of IS assets that is likely to be rent-yielding. We develop the theoretical underpinnings of this premise and propose a model that interrelates IS resources, IS capabilities, IT support for core competencies, and firm performance. The model is empirically tested using data collected from 129 firms in the United States. The results provide strong support for the research model and suggest that variation in firm performance is explained by the extent to which IT is used to support and enhance a firm's core competencies. The results also support our proposition that an organization's ability to use IT to support its core competencies is dependent on IS functional capabilities, which, in turn, are dependent on the nature of human, technology, and relationship resources of the IS department. These results are interpreted and the implications of this study for IS research and practice are discussed. Keywords: KEY WORDS AND PHRASES: competitive advantagecore competenciesinformation technology and strategyresource-based theory

Financial impacts of enterprise resource planning implementations

2001-12-01

Robin S. Poston , Severin V. Grabski

Critical factors for successful implementation of enterprise systems

2001-08-01

Fiona Fui‐Hoon Nah , Janet Lee‐Shang Lau , Jinghua Kuang

Enterprise resource planning (ERP) systems have emerged as the core of successful information management and the enterprise backbone of organizations. The difficulties of ERP implementations have been widely cited in … Enterprise resource planning (ERP) systems have emerged as the core of successful information management and the enterprise backbone of organizations. The difficulties of ERP implementations have been widely cited in the literature but research on the critical factors for initial and ongoing ERP implementation success is rare and fragmented. Through a comprehensive review of the literature, 11 factors were found to be critical to ERP implementation success – ERP teamwork and composition; change management program and culture; top management support; business plan and vision; business process reengineering with minimum customization; project management; monitoring and evaluation of performance; effective communication; software development, testing and troubleshooting; project champion; appropriate business and IT legacy systems. The classification of these factors into the respective phases (chartering, project, shakedown, onward and upward) in Markus and Tanis’ ERP life cycle model is presented and the importance of each factor is discussed.

Enterprise resource planning: A taxonomy of critical factors

2002-12-30

Majed Al‐Mashari , Abdullah S. Al‐Mudimigh , Mohamed Zairi

Change management strategies for successful ERP implementation

2001-08-01

Adel M. Aladwani

When implementing an enterprise resource planning (ERP) system, top management commonly faces an unwanted attitude from potential users – for one reason or another, they resist the implementation process. Top … When implementing an enterprise resource planning (ERP) system, top management commonly faces an unwanted attitude from potential users – for one reason or another, they resist the implementation process. Top management should, therefore, proactively deal with this problem instead of reactively confronting it. In this paper, I describe an integrated, process‐oriented approach for facing the complex social problem of workers’ resistance to ERP.

A framework of ERP systems implementation success in China: An empirical study

2004-11-12

Zhe Zhang , Matthew Lee , Huang Pei +2 more

Enterprise resource planning: cultural fits and misfits

2000-04-01

Christina Soh , Sia Siew Kien , Joanne Tay-Yap

article Free AccessEnterprise resource planning: cultural fits and misfits: is ERP a universal solution? Authors: Christina Soh Nanyang Technological Univ., Singapore Nanyang Technological Univ., SingaporeView Profile , Sia Siew Kien … article Free AccessEnterprise resource planning: cultural fits and misfits: is ERP a universal solution? Authors: Christina Soh Nanyang Technological Univ., Singapore Nanyang Technological Univ., SingaporeView Profile , Sia Siew Kien Nanyang Technological Univ., Singapore Nanyang Technological Univ., SingaporeView Profile , Joanne Tay-Yap KK Woman's and Children's Hospital, Singapore KK Woman's and Children's Hospital, SingaporeView Profile Authors Info & Claims Communications of the ACMVolume 43Issue 401 April 2000pp 47–51https://doi.org/10.1145/332051.332070Published:01 April 2000Publication History 71citation17,190DownloadsMetricsTotal Citations71Total Downloads17,190Last 12 Months843Last 6 weeks221 Get Citation AlertsNew Citation Alert added!This alert has been successfully added and will be sent to:You will be notified whenever a record that you have chosen has been cited.To manage your alert preferences, click on the button below.Manage my AlertsNew Citation Alert!Please log in to your account Save to BinderSave to BinderCreate a New BinderNameCancelCreateExport CitationPublisher SiteView all FormatsPDF

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Critical success factors for lean implementation within SMEs

2006-06-01

Pius Coxwell Achanga , Essam Shehab , Rajkumar Roy +1 more

Purpose The aim of this research paper is to present the critical factors that constitute a successful implementation of lean manufacturing within manufacturing SMEs. Design/methodology/approach A combination of comprehensive literature … Purpose The aim of this research paper is to present the critical factors that constitute a successful implementation of lean manufacturing within manufacturing SMEs. Design/methodology/approach A combination of comprehensive literature review and visits to ten SMEs based in the East of the UK were employed in the study. The companies' practices were observed to highlight the degree of lean manufacturing utilisation within these companies. This was followed by interviewing of the relevant and key personnel involved in lean implementation. Results were analysed and validated through workshops, case studies and Delphi techniques. Findings Several critical factors that determine the success of implementing the concept of lean manufacturing within SMEs are identified. Leadership, management, finance organisational culture and skills and expertise, amongst other factors; are classified as the most pertinent issues critical for the successful adoption of lean manufacturing within SMEs environment. Research limitations/implications Continued scepticism within SMEs about the benefits of lean to their business is one of the fundamental limitations this research faces. SMEs are, therefore, not very willing to provide useful information and data, timely for further investigation. Originality/value The novelty of this research project stems from the realisation of critical factors determining a successful implementation of lean manufacturing within SMEs environment. The results would provide SMEs with indicators and guidelines for a successful implementation of lean principles.

Letters to the editor: go to statement considered harmful

1968-03-01

Edsger W. Dijkstra

article Free AccessLetters to the editor: go to statement considered harmful Author: Edsger W. Dijkstra Technological Univ., Eindhoven, The Netherlands Technological Univ., Eindhoven, The NetherlandsView Profile Authors Info & Claims … article Free AccessLetters to the editor: go to statement considered harmful Author: Edsger W. Dijkstra Technological Univ., Eindhoven, The Netherlands Technological Univ., Eindhoven, The NetherlandsView Profile Authors Info & Claims Communications of the ACMVolume 11Issue 3March 1968 pp 147–148https://doi.org/10.1145/362929.362947Published:01 March 1968Publication History 887citation14,280DownloadsMetricsTotal Citations887Total Downloads14,280Last 12 Months1,969Last 6 weeks1,094 Get Citation AlertsNew Citation Alert added!This alert has been successfully added and will be sent to:You will be notified whenever a record that you have chosen has been cited.To manage your alert preferences, click on the button below.Manage my AlertsNew Citation Alert!Please log in to your account Save to BinderSave to BinderCreate a New BinderNameCancelCreateExport CitationPublisher SiteeReaderPDF

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The impact of information technology on supply chain capabilities and firm performance: A resource-based view

2005-07-13

Fang Wu , Sengun Yeniyurt , Daekwan Kim +1 more

A critical success factors model for ERP implementation

1999-01-01

C. Holland , Ben Light

An effective IT infrastructure can support a business vision and strategy; a poor, decentralized one can break a company. More and more companies are turning to off-the-shelf ERP (enterprise resource … An effective IT infrastructure can support a business vision and strategy; a poor, decentralized one can break a company. More and more companies are turning to off-the-shelf ERP (enterprise resource planning) solutions for IT planning and legacy systems management. The authors have developed a framework to help managers successfully plan and implement an ERP project.

The impact of enterprise systems on corporate performance: A study of ERP, SCM, and CRM system implementations

2006-03-23

Kevin B. Hendricks , Vinod R. Singhal , Jeff K. Stratman

Abstract This paper documents the effect of investments in Enterprise Resource Planning (ERP), Supply Chain Management (SCM), and Customer Relationship Management (CRM) systems on a firm's long‐term stock price performance … Abstract This paper documents the effect of investments in Enterprise Resource Planning (ERP), Supply Chain Management (SCM), and Customer Relationship Management (CRM) systems on a firm's long‐term stock price performance and profitability measures such as return on assets and return on sales. The results are based on a sample of 186 announcements of ERP implementations, 140 SCM implementations, and 80 CRM implementations. Our analysis of the financial benefits of these implementations yields mixed results. In the case of ERP systems, we observe some evidence of improvements in profitability but not in stock returns. The results for improvements in profitability are stronger in the case of early adopters of ERP systems. On average, adopters of SCM system experience positive stock returns as well as improvements in profitability. There is no evidence of improvements in stock returns or profitability for firms that have invested in CRM. Although our results are not uniformly positive across the different enterprise systems (ES), they are encouraging in the sense that despite the high implementation costs, we do not find persistent evidence of negative performance associated with ES investments. This should help alleviate the concerns that some have expressed about the viability of ES given the highly publicized implementation problems at some firms.

Learning from adopters' experiences with ERP: problems encountered and success achieved

2000-12-01

M. Lynne Markus , Sheryl Axline , David Petrie +1 more

Enterprise resource planning (ERP) packages touch many aspects of a company's internal and external operations. Consequently, successful deployment and use of ERP systems are critical to organizational performance and survival. … Enterprise resource planning (ERP) packages touch many aspects of a company's internal and external operations. Consequently, successful deployment and use of ERP systems are critical to organizational performance and survival. This paper presents the results of a study of the problems and outcomes in ERP projects which was conducted under the sponsorship of an ERP systems vendor. Two basic research questions were addressed. First, how successful are companies at different points in time in their ERP experiences and how are different measures of success related? (That is, can early success be followed by failure and vice versa?) Second, what problems do ERP adopters encounter as they implement and deploy ERP and how are these problems related to outcomes? The findings showed that the success of ERP systems depends on when it is measured and that success at one point in time may only be loosely related to success at another point in time. Companies experience problems at all phases of the ERP system life cycle and many of the problems experienced in later phases originated earlier but remained unnoticed or uncorrected. These findings suggest that researchers and companies will do well to adopt broad definitions and multiple measures of success and pay particular attention to the early identification and correction of problems.

Assessing and managing the benefits of enterprise systems: the business manager's perspective

2002-10-01

Shari S. C. Shang , Peter B. Seddon

Abstract. This paper focuses on the benefits that organizations may achieve from their investment in enterprise systems (ES). It proposes an ES benefit framework for summarizing benefits in the years … Abstract. This paper focuses on the benefits that organizations may achieve from their investment in enterprise systems (ES). It proposes an ES benefit framework for summarizing benefits in the years after ES implementation. Based on an analysis of the features of enterprise systems, on the literature on information technology (IT) value, on data from 233 enterprise systems vendor‐reported stories published on the Web and on interviews with managers of 34 organizations using ES, the framework provides a detailed list of benefits that have reportedly been acquired through ES implementation. This list of benefits is consolidated into five benefits dimensions: operational, managerial, strategic, IT infrastructure and organizational, and illustrated using perceived net benefit flow (PNBF) graphs. In a detailed example, the paper shows how the framework has been applied to the identification of benefits in a longitudinal case study of four organizations.

The relation of interface usability characteristics, perceived usefulness, and perceived ease of use to end-user satisfaction with enterprise resource planning (ERP) systems

2003-10-31

Fethi Çalışır , Ferah Çalışır

Examining the critical success factors in the adoption of enterprise resource planning

2008-02-20

Eric W.T. Ngai , Chuck C.H. Law , F.K.T. Wat

The business model concept: theoretical underpinnings and empirical illustrations

2003-03-01

Jonas Hedman , Thomas Kalling

A taxonomy of players and activities across the ERP project life cycle

2003-10-09

Toni M. Somers , Klara Nelson

An AHP-based approach to ERP system selection

2004-04-23

Chun‐Chin Wei , Chen‐Fu Chien , Mao‐Jiun J. Wang

Risk factors in enterprise-wide/ERP projects

2000-12-01

Mary Sumner

The purpose of this study was to identify the risk factors in implementing traditional management information systems projects, describe the risk factors associated with enterprise-wide/ERP (enterp... The purpose of this study was to identify the risk factors in implementing traditional management information systems projects, describe the risk factors associated with enterprise-wide/ERP (enterp...

ERP implementation: a compilation and analysis of critical success factors

2007-06-12

Sherry Finney , Martin Corbett

Purpose To explore the current literature base of critical success factors (CSFs) of ERP implementations, prepare a compilation, and identify any gaps that might exist. Design/methodology/approach Hundreds of journals were … Purpose To explore the current literature base of critical success factors (CSFs) of ERP implementations, prepare a compilation, and identify any gaps that might exist. Design/methodology/approach Hundreds of journals were searched using key terms identified in a preliminary literature review. Successive rounds of article abstract reviews resulted in 45 articles being selected for the compilation. CSF constructs were then identified using content analysis methodology and an inductive coding technique. A subsequent critical analysis identified gaps in the literature base. Findings The most significant finding is the lack of research that has focused on the identification of CSFs from the perspectives of key stakeholders. Additionally, there appears to be much variance with respect to what exactly is encompassed by change management, one of the most widely cited CSFs, and little detail of specific implementation tactics. Research limitations/implications There is a need to focus future research efforts on the study of CSFs as they apply to the perspectives of key stakeholders and to ensure that this stakeholder approach is also comprehensive in its coverage of CSFs. As well, there is need to conduct more in‐depth research into the concept of change management. One key limitation of this research is the occurrence of duplication in the frequency analysis of the success factors. This is attributed to secondary research being the main methodology for a large number of the articles cited. Originality/value This research provides a comprehensive compilation of all previously identified ERP implementation success factors, through a clearly structured methodological approach.

Information sharing and supply chain performance: the role of connectivity and willingness

2007-08-14

Stanley E. Fawcett , Paul Osterhaus , Gregory M. Magnan +2 more

Purpose The purpose of this paper is to understand how information technology (IT) is used to enhance supply chain performance. Design/methodology/approach A large‐scale survey and semi‐structured interviews were used to … Purpose The purpose of this paper is to understand how information technology (IT) is used to enhance supply chain performance. Design/methodology/approach A large‐scale survey and semi‐structured interviews were used to collect industry data. Findings Two distinct dimensions to information sharing – connectivity and willingness – are identified and analyzed. Both dimensions are found to impact operational performance and to be critical to the development of a real information sharing capability. However, many companies are found to have placed most of their emphasis on connectivity, often overlooking the willingness construct. As a result, information sharing seldom delivers on its promise to enable the creation of the cohesive supply chain team. Research limitations Despite the extensive data collection, the research represents a snapshot of practice. Replication from a longitudinal perspective would help define how IT is evolving to enable supply chain management. Practical implications A roadmap is presented to help guide IT development and investment decisions. Originality/value The research presents a two‐by‐two matrix to help managers and academics understand the related nature of connectivity and willingness. A roadmap is presented to help guide IT development and investment decisions.

Examining the role of innovation diffusion factors on the implementation success of enterprise resource planning systems

2003-07-16

Marianne Bradford , Juan Florín

The critical success factors for ERP implementation: an organizational fit perspective

2002-10-01

Kyung-Kwon Hong , Young‐Gul Kim

Implementing computerized technology: An organizational analysis.

2001-01-01

Katherine J. Klein , Amy Buhl Conn , Joann Sorra

Why do some organizations succeed and others fail in implementing the innovations they adopt? To begin to answer this question, the authors studied the implementation of manufacturing resource planning, an … Why do some organizations succeed and others fail in implementing the innovations they adopt? To begin to answer this question, the authors studied the implementation of manufacturing resource planning, an advanced computerized manufacturing technology, in 39 manufacturing plants (number of individual respondents = 1,219). The results of the plant-level analyses suggest that financial resource availability and management support for technology implementation engender high-quality implementation policies and practices and a strong climate for implementation, which in turn foster implementation effectiveness--that is, consistent and skilled technology use. Further research is needed to replicate and extend the findings.

A model of ERP project implementation

2000-12-01

Anne Parr , Graeme Shanks

Problems with the implementation of ERP systems are well documented. Although companies spend millions on ERP packages and the implementation process, there is extensive evidence that they experien... Problems with the implementation of ERP systems are well documented. Although companies spend millions on ERP packages and the implementation process, there is extensive evidence that they experien...

Learning to Implement Enterprise Systems: An Exploratory Study of the Dialectics of Change

2002-07-01

Daniel Robey , Jeanne W. Ross , Marie‐Claude Boudreau

This paper reports on a comparative case study of 13 industrial firms that implemented an enterprise resource planning (ERP) system. It compares firms based on their dialectic learning process. All … This paper reports on a comparative case study of 13 industrial firms that implemented an enterprise resource planning (ERP) system. It compares firms based on their dialectic learning process. All firms had to overcome knowledge barriers of two types: those associated with the configuration of the ERP package, and those associated with the assimilation of new work processes. We found that both strong core teams and carefully managed consulting relationships addressed configuration knowledge barriers. User training that included both technical and business processes, along with a phased implementation approach, helped firms to overcome assimilation knowledge barriers. However, all firms in this study experienced ongoing concerns with assimilation knowledge barriers, and we observed two different approaches to address them. In a piecemeal approach, firms concentrated on the technology first and deferred consideration of process changes. In a concerted approach, both the technology and process changes were undertaken together. Although most respondents clearly stated a preference for either piecemeal or concerted change, all firms engaged in practices that reflected a combination of these approaches.

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A Model of Organizational Integration, Implementation Effort, and Performance

2005-04-01

Henri Barki , Alain Pinsonneault

The notion of integration is central to the understanding of organizations in general as well as of contemporary phenomena such as e-commerce, virtual organizations, virtual teams, and enterprise resource planning … The notion of integration is central to the understanding of organizations in general as well as of contemporary phenomena such as e-commerce, virtual organizations, virtual teams, and enterprise resource planning (ERP) implementation. Yet, the concept of integration is ill-defined in the literature, and the impact of achieving high levels of integration is not well understood. The present paper addresses these issues. Drawing on the literature of several fields, this paper proposes the concept of organizational integration (OI), which is defined as the extent to which distinct and interdependent organizational components constitute a unified whole. Six types of OI are identified: two intraorganizational OI (internal-operational, internal-functional) and four interorganizational OI (external-operational-forward, external-operational-backward, external-operational-lateral, and external-functional). This paper then presents a model and develops 14 propositions to predict (1) the effort needed to implement different types of OI, (2) the impact different types of OI will have on organizational performance, and (3) how six factors (interdependence, barriers to OI, mechanisms for achieving OI, environmental turbulence, complexity reduction mechanisms, and organizational configurations) influence the relationship between OI types, implementation effort, and organizational performance. The OI framework and model are then used to develop 14 propositions for ERP implementation research and to explain the findings of recent research on integration.

Enterprise resource planning: Implementation procedures and critical success factors

2002-12-30

Elisabeth J. Umble , Ronald R Haft , M. Michael Umble

Assimilation of Enterprise Systems: The Effect of Institutional Pressures and the Mediating Role of Top Management

2007-01-01

Huigang Liang , Saraf , Hu +1 more

We develop and test a theoretical model to investigate the assimilation of enterprise systems in the post-implementation stage within organizations. Specifically, this model explains how top management mediates the impact … We develop and test a theoretical model to investigate the assimilation of enterprise systems in the post-implementation stage within organizations. Specifically, this model explains how top management mediates the impact of external institutional pressures on the degree of usage of enterprise resource planning (ERP) systems. The hypotheses were tested using survey data from companies that have already implemented ERP systems. Results from partial least squares analyses suggest that mimetic pressures positively affect top management beliefs, which then positively affects top management participation in the ERP assimilation process. In turn, top management participation is confirmed to positively affect the degree of ERP usage. Results also suggest that coercive pressures positively affect top management participation without the mediation of top management beliefs. Surprisingly, we do not find support for our hypothesis that top management participation mediates the effect of normative pressures on ERP usage, but instead we find that normative pressures directly affect ERP usage. Our findings highlight the important role of top management in mediating the effect of institutional pressures on IT assimilation. We confirm that institutional pressures, which are known to be important for IT adoption and implementation, also contribute to post-implementation assimilation when the integration processes are prolonged and outcomes are dynamic and uncertain.

Vicious and virtuous cycles in ERP implementation: a case study of interrelations between critical success factors

2002-03-01

H Akkermans , Kees van Helden

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What Happens after ERP Implementation: Understanding the Impact of Interdependence and Differentiation on Plant-Level Outcomes

2005-01-01

Thomas F. Gattiker , Goodhue

We present a model of the organizational impacts of enterprise resource planning (ERP) systems once the system has gone live and the shake-out phase has occurred. Organizational information processing theory … We present a model of the organizational impacts of enterprise resource planning (ERP) systems once the system has gone live and the shake-out phase has occurred. Organizational information processing theory states that performance is influenced by the level of fit between information processing mechanisms and organizational context. Two important elements of this context are interdependence and differentiation among subunits of the organization. Because ERP systems include data and process integration, the theory suggests that ERP will be a relatively better fit when interdependence is high and differentiation is low. Our model focuses at the subunit level of the organization (business function or location, such as a manufacturing plant) and includes intermediate benefits through which ERP's overall subunit impact occurs (in our case at the plant level). ERP customization and the amount of time since ERP implementation are also included in the model. The resulting causal model is tested using a questionnaire survey of 111 manufacturing plants. The data support the key assertions in the model.

Investment in Enterprise Resource Planning: Business Impact and Productivity Measures

2002-07-01

Lorin M. Hitt , Dazhong Wu , Xiaoge Zhou

Enterprise Resource Planning (ERP)software systems integrate key business and management processes within and beyond a firm's boundary.Although the business value of ERP implementations has been extensively debated in trade periodicals … Enterprise Resource Planning (ERP)software systems integrate key business and management processes within and beyond a firm's boundary.Although the business value of ERP implementations has been extensively debated in trade periodicals in the form of qualitative discussion or detailed case studies, there is little large-sample statistical evidence on whether the benefits of ERP implementation exceed the costs and risks. With multiyear multi-firm ERP implementation and financial data, we find that firms that invest in ERP tend to show higher performance across a wide variety of financial metrics. Even though there is a slowdown in business performance and productivity shortly after the implementation, financial markets consistently reward the adopters with higher market valuation (as measured by Tobin's q). Due to the lack of mid- and long-term post-implementation data, future research on the long-run impact of ERP is proposed.

Enterprise resource planning systems: comparing firm performance of adopters and nonadopters

2003-04-23

James E. Hunton , Barbara Lippincott , Jacqueline L. Reck

Information systems in supply chain integration and management

2003-11-07

A. Gunasekaran , Eric W.T. Ngai

Critical Issues Affecting an ERP Implementation

1999-06-01

Prasad Bingi , Maneesh K. Sharma , Jayanth K. Godla

Abstract Abstract Implementing an ERP causes massive change that needs to be carefully managed to reap the benefits of an ERP solution. Critical issues that must be carefully considered to … Abstract Abstract Implementing an ERP causes massive change that needs to be carefully managed to reap the benefits of an ERP solution. Critical issues that must be carefully considered to ensure successful implementation include commitment from top management, reengineering of the existing processes, integration of the ERP with other business information systems, selection and management of consultants and employees, and training of employees on the new system.

Program development by stepwise refinement

1971-04-01

Niklaus Wirth

article Free Access Share on Program development by stepwise refinement Author: Niklaus Wirth Eidgenössische Technische Hochschule, Zürich, Switzerland Eidgenössische Technische Hochschule, Zürich, SwitzerlandView Profile Authors Info & Claims Communications of … article Free Access Share on Program development by stepwise refinement Author: Niklaus Wirth Eidgenössische Technische Hochschule, Zürich, Switzerland Eidgenössische Technische Hochschule, Zürich, SwitzerlandView Profile Authors Info & Claims Communications of the ACMVolume 14Issue 4April 1971 pp 221–227https://doi.org/10.1145/362575.362577Online:01 April 1971Publication History 948citation4,374DownloadsMetricsTotal Citations948Total Downloads4,374Last 12 Months230Last 6 weeks60 Get Citation AlertsNew Citation Alert added!This alert has been successfully added and will be sent to:You will be notified whenever a record that you have chosen has been cited.To manage your alert preferences, click on the button below.Manage my Alerts New Citation Alert!Please log in to your account Save to BinderSave to BinderCreate a New BinderNameCancelCreateExport CitationPublisher SiteeReaderPDF

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Antecedents of Knowledge Transfer from Consultants to Clients in Enterprise System Implementations

2005-01-01

Ko , Kirsch , King

Cultural Fits and Misfits: Is ERP a Universal Solution?

2000-01-01

Christina Soh , Sia Siew Kien , Joanne Tay-Yap

Analysis of Factors Affecting Post-implementation Success of Enterprise Resource Planning (ERP) System - Literature Review

2025-06-25

Mochammad Al Musadiеq , Riyadi Riyadi , Teuku Noerman +2 more | KnE Social Sciences

Manager’s use of ERP Managers heavily use ERP to co-ordinate activities throughout an organization and to keep track of the performance of processes such as planning, inventory, finance and human … Manager’s use of ERP Managers heavily use ERP to co-ordinate activities throughout an organization and to keep track of the performance of processes such as planning, inventory, finance and human resources. Although ERPs are acknowledged for enhancing efficiency and accountability, most of the literature that has focused on the success of implementing an ERP system has been limited to the implementation phase. There is a lack of studies after implementation which is less costly than implementation and greatly determines the achievement of future benefits and the performance of a system. The objective of this study was to find out the key factors with regard to transition stage of whether or not the implemented ERP system is successful or not successful. As indicated by previous studies, support in this stage is important, in particular system maintenance and cooperation between departments. Critical success factors identified are the operational or functional expertise of the internal ERP team, support of the senior management of the firm, end-users preparation, and integration between functions. Furthermore, the ERP systems will need to reflect and evolve with the business, including incorporating SCM to meet the changing organization’s needs. The model constructed by this study extends our ability to assess ERP success post-implementation, by adding dimensions. including competence groups, decision support systems and continuous system development. This study will make its theoretical contributions by closing the existing post-implementation gap in the literature and adding practical value to organizations interested in maximizing their investments in ERP systems beyond initial implementation.

Balancing inventory efficiency: EOQ model integration with IPR management

2025-06-24

Patel Nirmal Rajnikant , Ritu Khanna | World Journal of Advanced Research and Reviews

In the pharmaceutical sector, where product lifecycles are tightly bound to patent expiration and regulatory constraints, inventory management requires a nuanced approach that aligns operational efficiency with the strategic use … In the pharmaceutical sector, where product lifecycles are tightly bound to patent expiration and regulatory constraints, inventory management requires a nuanced approach that aligns operational efficiency with the strategic use of intellectual property rights (IPR). This paper presents an integrated Economic Order Quantity (EOQ) model that incorporates IPR management parameters to optimize inventory decisions for patented pharmaceutical products. By embedding factors such as patent expiration timelines, royalty structures, regulatory approval delays, and market exclusivity periods into the EOQ framework, the proposed model enables firms to minimize holding and ordering costs while maximizing the commercial value of protected drugs. A numerical simulation using real-world data illustrates how the model guides procurement decisions during the patent-protected lifecycle of a drug and transitions toward generic production. This integration provides a robust decision-making tool for pharmaceutical companies aiming to synchronize supply chain efficiency with intellectual property strategy under competitive and compliance-driven conditions.

Calculating Work Relative Value Units for EM Residents: Another Piece of the Productivity Puzzle

2025-06-21

Susan Owens | Western Journal of Emergency Medicine

Advantages of ERP System Implementation from the Perspective of Romanian Accounting Professionals

2025-06-18

Vasile-Daniel Cardoș , Ildikó-Réka CARDOȘ , I. Stan | Management intercultural

This article explores the impact of digitalization on the accounting profession, with a focus on the use and effectiveness of ERP (Enterprise Resource Planning) systems. The theoretical part emphasizes the … This article explores the impact of digitalization on the accounting profession, with a focus on the use and effectiveness of ERP (Enterprise Resource Planning) systems. The theoretical part emphasizes the growing role of technology in transforming traditional accounting through automation and digitalization. Despite challenges such as limited digital skills and resistance to change, digitalization is seen as crucial for professional development. Based on a survey of 218 Romanian accounting professionals, the study finds high familiarity with ERP systems and a generally positive perception of their benefits, including faster access to financial data, process automation, and fewer errors. However, issues such as insufficient training and technical difficulties persist. Overall, respondents view ERP systems as essential for decision-making and regulatory compliance. The study concludes that continuous investment in training, technical support, and system updates is vital for successful ERP integration in accounting.

The Impact of Training and Development Programs on Employee Performance and Productivity in HCL

2025-06-14

Rani Gupta | INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT

Abstract In the competitive landscape of the global IT industry, employee development has emerged as a vital strategy for organizational growth. This study investigates the role of training and development … Abstract In the competitive landscape of the global IT industry, employee development has emerged as a vital strategy for organizational growth. This study investigates the role of training and development programs in enhancing employee performance and productivity at HCL Technologies. Through a mix of theoretical analysis, empirical data, and employee feedback, the study identifies training as a crucial factor in fostering job efficiency, satisfaction, and organizational success. Keywords: Training and Development, Employee Performance, HCL Technologies, Human Capital, Organizational Productivity

Comparative Study on the Implementation of Knowledge Management Systems for Aglaonema Farmers: A Structured Method and UML Object Approach

2025-06-12

Yuni Sugiarti , Arif Imam Suroso , Irman Hermadi +1 more | International Journal of Engineering Science and Information Technology

Aglaonema farming holds significant economic potential, but challenges in knowledge management often hinder farmers' productivity. Knowledge Management Systems (KMS) provide effective solutions for managing knowledge efficiently. This study aims to … Aglaonema farming holds significant economic potential, but challenges in knowledge management often hinder farmers' productivity. Knowledge Management Systems (KMS) provide effective solutions for managing knowledge efficiently. This study aims to conduct a comparative analysis of KMS implementation for aglaonema farmers using a structured method and an object-oriented method with the Unified Modeling Language (UML). The research methodology includes identifying farmers' needs, developing systems using both approaches, conducting functionality testing, and performing a comparative analysis based on effectiveness, efficiency, and ease of use. The study's results indicate that the object-oriented approach with UML offers greater flexibility in development and adaptation to changing user needs. At the same time, the structured method provides stability within a well-defined system. User evaluations reveal a preference for UML-based systems, particularly in supporting dynamic knowledge access and integrating market price prediction features. The study concludes that the object-oriented approach with UML is more suitable for KMS development in agribusiness, where an adaptive and responsive system is essential.

The study of factors affecting on COSO ERM success and its consequences: an empirical research of Thai-listed companies

2025-06-12

Nattawut Tontiset | Verslas teorija ir praktika

The goal of this study was to look at the causes and effects of the COSO ERM success of the companies listed on the Thai Stock Exchange. The internal resources … The goal of this study was to look at the causes and effects of the COSO ERM success of the companies listed on the Thai Stock Exchange. The internal resources and capabilities including effective AIS design, top management support, and internal auditor competency are assumed to become the antecedents of COSO ERM success. Moreover, the consequences of COSO ERM success are sustainable value creation, achieve strategy and goal, promote efficiency and effectiveness, financial reporting quality, and compliance with law. Thai-listed firms were used as research subjects, and data from the chief internal control was collected via a mail survey process and a questionnaire. The overall findings show that successful COSO ERM is influenced positively and significantly by effective AIS design, top management support, and internal auditor competency. Additionally, the achievement of strategy and goals, promotion of efficiency and effectiveness, quality of financial reporting, and legal compliance are all positively impacted by COSO ERM success. Moreover, achieve strategy and goal, promote efficiency and effectiveness, financial reporting quality, compliance with law all have a positive, significant impact on the creation of sustainable value. Overall, the results demonstrate that excellent AIS design, top management backing, and internal auditor expertise are required for a company to develop both COSO ERM success and long-term sustainable value generation.

Framework for ERP implementation in the context of Moroccan SMEs

2025-06-12

Yassine Zouhair , Younous El Mrini , Mustapha Belaissaoui | Data & Metadata

The current and future challenges and the rapid evolution of markets in a context of globalization require companies to acquire the technological tools to manage information flows in order to … The current and future challenges and the rapid evolution of markets in a context of globalization require companies to acquire the technological tools to manage information flows in order to remain up-to-date and competitive. To do so, it is ready to deploy important means to guarantee its competitiveness and its scalability. This is done mainly through the implementation of software technologies, the most popular of which are known as Enterprise Resource Planning (ERP). ERP is a popular option for small and medium-sized enterprises (SMEs) today that are looking to optimize and integrate their information systems. However, the implementation of ERP is a complex process and remains a challenge for many SMEs, even more so than for large companies, where ERP integration failures have caused some to go bankrupt. In addition, SMEs differ in a number of characteristics that can affect the implementation of ERP, so it is not wise to use the frameworks developed for the large enterprises to implement Enterprise Resource Planning Systems (ERPS) in SMEs. The objective of this research is to develop a framework for implementing an ERP in the context of Moroccan SMEs. The developed framework was used for implementing an ERPS in two Moroccan SMEs, it includes 5 phases, for each one, the objectives, critical success factors, inputs, processes, outputs and risks to be considered. This research study contributed to both practice and research, and the results could help practitioners and Moroccan SMEs when implementing an ERP and to suggest directions for future research.

Employee Payroll System

2025-06-12

Syed Hannan Akbar Hussaini , Mohammed Abdul Razzaq , Syed Mustafa Ali +1 more | International jounal of information technology and computer engineering.

The Employee Payroll System is a software application designed to automate and streamline the process of managing employee salaries, deductions, benefits, and payments within an organization. Traditional payroll management methods … The Employee Payroll System is a software application designed to automate and streamline the process of managing employee salaries, deductions, benefits, and payments within an organization. Traditional payroll management methods often involve manual calculations and paperwork, which are prone to human errors and inefficiencies. This system offers a digital solution that ensures accuracy, security, and timely processing of employee compensation.The system captures essential employee details such as personal information, job designation, attendance, and work hours. Based on predefined salary structures, tax rules, and organizational policies, it automatically calculates gross pay, deductions (such as income tax, provident fund, and insurance), and generates net pay. Additionally, the system can generate pay slips, tax reports, and other relevant documentation.Developed using modern programming technologies and database systems, the Employee Payroll System provides a user-friendly interface for HR personnel and administrators, ensuring easy navigation and minimal training requirements.This project enhances operational efficiency, reduces processing time, and ensures compliance with financial regulations, making it an essential tool for any medium to large-scale enterprise.

Bulanık Çok Kriterli Karar Verme Yöntemleri ile ERP Yazılım Programı Seçimi

2025-05-30

Ayşe Kübra Kanmaz , İrfan Ertuğrul | Alanya Akademik Bakış

Kurumsal Kaynak Planlama (ERP) sistemleri, işletmelerin başarısında belirleyici rol oynayan temel unsurlardan biridir. Bu çalışmanın amacı, işletmelerin ERP yazılımı seçerken ISO/IEC 25010 yazılım kalite standartları çerçevesinde hangi kriterleri öncelikli olarak … Kurumsal Kaynak Planlama (ERP) sistemleri, işletmelerin başarısında belirleyici rol oynayan temel unsurlardan biridir. Bu çalışmanın amacı, işletmelerin ERP yazılımı seçerken ISO/IEC 25010 yazılım kalite standartları çerçevesinde hangi kriterleri öncelikli olarak değerlendirdiğini ve buna göre hangi ERP yazılımını tercih ettiğini belirlemektir. Araştırmada, ERP yazılımı seçim sürecinde belirleyici olan kriterler bulanık SWARA yöntemi ile ağırlıklandırılmış ve bu kriterler bulanık CoCoSo yöntemiyle analiz edilmiştir. Elde edilen bulgular, işletmelerin ERP yazılımı seçiminde en önemli kriterlerin fonksiyonel uygunluk, güvenilirlik ve kullanılabilirlik olduğunu ortaya koymaktadır. Değerlendirmeler sonucunda, Türkiye'de yaygın olarak kullanılan beş ERP yazılımı arasından DİA ve SAP en uygun seçenekler olarak belirlenmiştir. Bu bulgular, işletmelerin ERP yazılımı seçiminde stratejik önceliklerini doğru belirlemelerinin ne kadar önemli olduğunu vurgulamaktadır.

A Conceptual Overview of Enterprise Resource Planning Systems

2025-05-29

Muhammad Aamir Shafique Khan , Rossazana Ab-Rahim , Kit Yeng Sin | International Journal of Academic Research in Business and Social Sciences

Enhancing Organizational Efficiency: A Comprehensive Analysis of Human Resource Information System at RELIANCE COMMUNICATION LTD.

2025-05-29

Mohd Owaish | INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT

ABSTRACT This research paper presents a comprehensive analysis of the Human Resource Information System (HRIS) implemented at Reliance Communication Ltd., focusing on its role in enhancing organizational efficiency. The study … ABSTRACT This research paper presents a comprehensive analysis of the Human Resource Information System (HRIS) implemented at Reliance Communication Ltd., focusing on its role in enhancing organizational efficiency. The study explores how HRIS tools—particularly SAP-HR and Employee Self Service (ESS)—support core HR functions such as payroll management, employee lifecycle tracking, performance management, and training C development. Primary and secondary data were collected through questionnaires, observations, and interviews with HR professionals at the company's Lucknow office. The findings reveal that HRIS significantly improves data management, streamlines administrative processes, enhances decision-making, and fosters a positive work environment. Despite these benefits, challenges such as a shortage of trained personnel and initial system implementation difficulties persist. The study concludes that with proper training and system optimization, HRIS can be a strategic asset to the organization. Recommendations include ongoing employee training, system data cleanup, and integration of additional reporting features to improve usability and impact.

Economics of Software Engineering in Slovenia

2025-05-28

Maksim Nikitashin | Revija za ekonomske in poslovne vede

Information technologies (IT) and its software engineering branch are an important part of the modern economy and its ongoing digitalization. At the same time, they are influenced by the economy … Information technologies (IT) and its software engineering branch are an important part of the modern economy and its ongoing digitalization. At the same time, they are influenced by the economy as well and have formed their own economic and business fields with plenty of specifics in the recent past. However, this area still remains risky for investments and, in some areas, poorly studied. Especially one of the economic principles, models, techniques, and their specifics in some local national environments like the Slovenian one. Understanding them can significantly improve the operation of the area and work there as well as reduce the number of problems and issues arising. For this reason, it is important to conduct structured studies of the theme both on the global and national levels. The research presented is of a consecutive qualitative nature. The first part is represented with a scoping literature review of global software engineering economics, its trends, and specifics. Then following the second part: a narrative literature review of the selected topics in the Slovenian environment based on the findings of the first part. The results has shown both similarities and deviations in national economy. Some of the latter, like public sector-related specifics, need additional particular consideration on the local level, and some of them, like digital piracy- and sustainability-related cause worries and identify challenges for the future of the software engineering sector in the country. The findings of the research can be utilized by professionals employed in the sphere to improve their understanding and knowledge about the economics of the business area both globally and locally. Also, they can be used for the promotion and improvement of the studied concepts in Slovenia and as a good starting point for continuing research works on the topics analyzed.

Enhancing Management Information Systems through Signal Processing: A Quantitative and Simulation-Based Evaluation

2025-05-27

Besjana Mema , Fatmir Basholli

This research focuses on signal processing techniques in Management Information Systems to increase data accuracy and processing efficiency. The performance assessment for MIS integrated with signal processing in the study … This research focuses on signal processing techniques in Management Information Systems to increase data accuracy and processing efficiency. The performance assessment for MIS integrated with signal processing in the study utilized simulation-based research, case studies, and quantitative analysis. To be precise, a prototype of the system was designed to be test-run with synthetic data to simulate real-life cases, leading to impressive noise reduction and enhancement of clarity in data. Additionally, these techniques are discussed through a case study-related approach, demonstrating various practical issues and advantages in enhancing organizations' capabilities for decision-making. Based on the DSR methodology, it was possible to develop and test a novel artifact including signal processing, in which an increase in the quality of data was identified, together with gains in the efficiency of its processing. Quantitative analysis via t-tests evidenced that the improvement was statistically significant by all key indicators, including MSE reductions and enhancements in processing time. These results show that embedding signal processing algorithms into MIS frameworks indeed ensures scalability and practicality for real-time applications along with enhancing system performance. The given research contributes to the growing field of MIS through its presentation of a robust framework for integrating techniques of advanced data processing effectively, thereby yielding better decision support systems and operational efficiency.

Improving Perfect Order Fulfillment in Textile SMEs with Open-Source ERP Odoo Implementation Based on the SCOR Model

2025-05-25

Cindy Kristiya Himawan , Joseph Tshilomb Jonathan | Jurnal Manajemen Industri dan Logistik

SMEs often struggle with manufacturing efficiency and inventory management, hindering their ability to meet customer demands. ERP systems can integrate data to improve planning and decision-making but must align with … SMEs often struggle with manufacturing efficiency and inventory management, hindering their ability to meet customer demands. ERP systems can integrate data to improve planning and decision-making but must align with SCOR principles to ensure holistic digital transformation. This study examines CV. PJ, a textile SME in Bandung operating across three locations to process yarn into raw material and then into dyed fabric. Problem identification was carried out using qualitative methods employing surveys and interviews and also quantitative methods to analyze sales data. A gap analysis revealed two primary issues that include plan and make. The plan component aims to enhance customer fulfillment planning accuracy through demand forecasting, while the make component focuses on production efficiency. To address these issues, the open-source ERP system Odoo, with modules for finance, manufacturing, inventory, sales, and purchasing, was implemented to streamline six main processes. The system effectively recorded data and generated reports, enabling SCOR-aligned decision-making. After six months, the implementation achieved an average perfect order fulfilment rate of 87.5%, categorized as excellent. This study highlights how SCOR-based ERP Odoo implementation enhances scheduling and product movement efficiency, significantly improving operational reliability and customer satisfaction.

Controle de estoque: evolução e abordagem da literatura contábil no Brasil

2025-05-23

Edivan Rodrigues de Souza , N. C. da SILVA , Tanara Raquel de Oliveira da Silva +2 more

Este artigo visa examinar a evolução histórica e a fundamentação teórica contábil, bem como os progressos da tecnologia aplicada à gestão de estoques. A pesquisa evidencia que o controle de … Este artigo visa examinar a evolução histórica e a fundamentação teórica contábil, bem como os progressos da tecnologia aplicada à gestão de estoques. A pesquisa evidencia que o controle de estoque deixou de ser uma atividade meramente operacional e se tornou um componente estratégico crucial, influenciando diretamente – e principalmente – o lucro, a eficiência e a liquidez das organizações empresariais. Historicamente, percebe-se uma transformação dos métodos manuais para a utilização de sistemas automatizados, conduzindo à implementação de tecnologias como a inteligência artificial (IA), a robótica, a IoT (Internet das Coisas), o Big Data e os sistemas ERP. A consolidação da contabilidade gerencial é um suporte de extrema importância para auxiliar na tomada de decisões, atuando e proporcionando indicadores como o giro de estoque, o lote econômico de compra e o ponto de ressuprimento. O estudo destaca, ainda, a relevância do Pronunciamento Técnico CPC 16 (R2), que normatiza a mensuração e a apresentação dos estoques com base nos conceitos de valor realizável líquido e valor justo. Foram discutidos métodos como a curva ABC e o Just in Time, os quais contribuíram para a eficiência dos processos operacionais. Com essas informações, podemos concluir que a contabilidade, a logística e as tecnologias precisam estar interligadas para garantir a eficiência do controle de estoque nas organizações.

Factors Affecting The Supervision System Business Licensing Policy in Gorontalo Province

2025-05-23

Adriyanto Lakoro , Rustam Tohopi , Arifin Tahir +2 more

This study aims to analyze the factors that influence the business licensing policy supervision system in Gorontalo Province, especially after the implementation of the Online Single Submission (OSS) system. A … This study aims to analyze the factors that influence the business licensing policy supervision system in Gorontalo Province, especially after the implementation of the Online Single Submission (OSS) system. A qualitative approach is used through interviews, observations, and documentation studies. The findings show that although OSS improves the ease of doing business, there are weaknesses in supervision, such as fictitious businesses, ignoring technical requirements, and lack of commitment from business actors to the environment. Intervention of power and weak coordination between agencies also hinder the effectiveness of supervision. This study emphasizes the need for comprehensive, transparent, accountable supervision, and is supported by strong regulations and commitment from all stakeholders. Recommendations include strengthening standards, increasing human resource capacity, utilizing technology, and strict law enforcement to achieve sustainable and equitable economic development. This study contributes to the development of a more adaptive and responsive theory of public policy supervision.

Key Drivers of ERP Implementation in Digital Transformation: Evidence from Austro-Ecuadorian

2025-05-22

Juan Llivisaca , Pablo Flores-Siguenza , Rodrigo Medardo Abad Guamán +2 more

This study identifies key drivers for ERP implementation in small- and medium-sized enterprises (SMEs) in Austro–Ecuador and examines their impact on operational efficiency, strategic adaptability, and digital transformation. Motivated by … This study identifies key drivers for ERP implementation in small- and medium-sized enterprises (SMEs) in Austro–Ecuador and examines their impact on operational efficiency, strategic adaptability, and digital transformation. Motivated by the limited empirical evidence on ERP adoption in Latin American SMEs, this research aims to provide Austro–Ecuadorian insights that contribute to innovation management practices in emerging economies. To identify the critical success factors (CSFs) influencing ERP implementation, a four-phase methodology was employed, encompassing a CSF literature review, data collection and case analysis from 55 SMEs, multiple correspondence analysis (MCA), and descriptive ERP analysis. Statistical analysis of the surveyed SMEs, primarily from manufacturing sectors, revealed that while a significant portion (37%) lacked ERP experience, 22.9% were in the process of implementing or actively using systems such as Oracle’s J.D. Edwards Enterprise One and SAP. The MCA highlighted ERP system configuration, vendor relationships, and user training as significant factors for successful ERP implementation, reported by 54.5% of the companies. Quadrant analysis further emphasized the influence of IT structure and legacy systems on implementation characteristics, with cluster analysis identifying three distinct groups of companies based on their ERP strategies. The findings underscore the importance of top management support, business process re-engineering, and external consultants for successful ERP adoption in SMEs, providing practical insights for optimizing innovation management in the digital era. Future research should investigate the long-term impacts of ERP systems on organizational performance and innovation sustainability.

Exploring the Implementation of ERP with a Feedback Module in Higher Education: A Case Study

2025-05-20

Enterprise Resource Planning and Business Analysis

2025-05-19

Dinaldo Cavalcanti de Oliveira , Carolina Gomes Cavalcanti de Oliveira , Dinaldo Cavalcanti de Oliveira

Objective: The objectives of this article are to describe and debate the importance of enterprise resource planning (ERP) for business analysis. Theoretical Framework: Business analysis evaluates the structure, policies, operations, … Objective: The objectives of this article are to describe and debate the importance of enterprise resource planning (ERP) for business analysis. Theoretical Framework: Business analysis evaluates the structure, policies, operations, different areas of an organization, and the needs of the people in an organization in order to understand and communicate opportunities for improvement. Method: This is an integrative review in which database searches were performed using descriptors (descriptors were used in portuguese for google and in english for the other databases). A search period of the last 12 years was defined and the articles, papers or digital information could be in portuguese or english. Results and Discussion: The ERP system manages the data of the entire organization on a single platform with several modules and a certain flexibility for inserting additional modules (controlling, finance, manufacturing, supplies, sales, services, etc.). Analyzing the business means understanding how the organization is doing and identifying possible adjustments that, when implemented, will lead the organization to present better results. The ERP provides a view of what is happening in the various areas of the business and integrates these areas into a single platform, offering the business analyst the possibility of knowing what is happening in the organization. Research Implications: ERP has the ability to add value to organizations and improve results. Originality/Value: Sharing information about a management tool that contributes to the management of complex organizations allows the reader to understand some aspects and the motivation for possible adoption of the tool.

Managing concurrent transactions in E-commerce: Isolation levels and locking strategies for inventory management

2025-05-17

Amey Pophali

This article explores the critical role of database isolation levels and locking strategies in e-commerce inventory management, particularly during high-volume transaction scenarios. It examines four standard isolation levels—READ UNCOMMITTED, READ … This article explores the critical role of database isolation levels and locking strategies in e-commerce inventory management, particularly during high-volume transaction scenarios. It examines four standard isolation levels—READ UNCOMMITTED, READ COMMITTED, REPEATABLE READ, and SERIALIZABLE—detailing their characteristics, benefits, and limitations in inventory contexts. The discussion extends to optimistic and pessimistic locking strategies, analyzing their implementation mechanisms and performance implications. Through practical applications in e-commerce environments, the article demonstrates how different product types and transaction patterns require tailored concurrency control approaches. The work culminates in a structured decision framework and implementation guidelines that balance data consistency requirements against system performance needs. Tables throughout the article provide comparative analyses of isolation levels, locking strategies, implementation patterns, and decision criteria, offering practical reference points for practitioners managing inventory systems at scale.

SAP in Retail: Transforming inventory management and customer experience

2025-05-16

Sravanthi Beereddy

This article explores how SAP technologies are transforming the retail industry through integrated solutions addressing two critical challenges: inventory management and customer experience. It examines SAP's comprehensive approach to retail … This article explores how SAP technologies are transforming the retail industry through integrated solutions addressing two critical challenges: inventory management and customer experience. It examines SAP's comprehensive approach to retail technology, highlighting how real-time analytics and AI-powered tools enable retailers to optimize operations while delivering personalized shopping experiences. Key focuses include SAP's inventory management capabilities with predictive analytics for demand forecasting, customer-facing solutions through Commerce Cloud and Customer Activity Repository, dynamic pricing and promotions management features, and the significant advantages created by the integration of these systems. Drawing on industry research and expert analysis, the article demonstrates how SAP's integrated approach creates a cohesive retail ecosystem that allows businesses to maintain optimal stock levels, personalize customer interactions across channels, implement strategic pricing, and make data-driven decisions—ultimately providing retailers with the technological foundation needed to thrive in today's complex and competitive retail landscape.

Streamlining Procure-to-Pay Processes in Large-Scale Companies with ERP Finance Systems

2025-05-15

Desi Ramananda Kishore Katuri | European Journal of Computer Science and Information Technology

This article examines how Enterprise Resource Planning (ERP) finance systems transform procure-to-pay (P2P) processes in large-scale organizations across various industries. Traditional P2P operations often suffer from inefficiencies including manual data … This article examines how Enterprise Resource Planning (ERP) finance systems transform procure-to-pay (P2P) processes in large-scale organizations across various industries. Traditional P2P operations often suffer from inefficiencies including manual data entry, disjointed systems, approval bottlenecks, and limited visibility into spending patterns. ERP solutions address these challenges by integrating procurement with financial operations, automating workflows, and enhancing transparency throughout the P2P lifecycle. It explores implementation across retail, financial services, and educational institutions, highlighting how each sector leverages ERP features to meet unique requirements. Key transformative capabilities discussed include intelligent invoice processing, real-time analytics, and supplier collaboration portals. The article identifies critical implementation challenges—data fragmentation, user resistance, and legacy system integration—along with proven strategies to overcome them. Best practices for P2P excellence are presented, focusing on process standardization before automation, strategic supplier segmentation, and continuous improvement frameworks. Looking ahead, the article examines emerging trends that will shape future P2P transformation: AI-driven procurement intelligence, blockchain for secure transactions, and embedded ESG (Environmental, Social, Governance) considerations. It provides organizations with a roadmap for leveraging ERP finance systems to transform procurement into a strategic asset that delivers operational efficiency, enhanced compliance, and sustainable cost savings.

Leveraging ERP for Digital Transformation in ITIs

2025-05-12

Jagdish K. Bokil

Abstract— This paper examines the implementation of Enterprise Resource Planning (ERP) systems in Industrial Training Institutes (ITIs) to enhance their administrative and operational efficiency. By integrating modern technologies such as … Abstract— This paper examines the implementation of Enterprise Resource Planning (ERP) systems in Industrial Training Institutes (ITIs) to enhance their administrative and operational efficiency. By integrating modern technologies such as cloud computing, IoT, and artificial intelligence, ERP systems streamline key functions like student data management, inventory control, and financial oversight. The study highlights the advantages of ERP adoption in ITIs, the challenges faced during implementation, and the future trends shaping ERP solutions. This research aims to provide insights into how ITIs can modernize their management processes and improve decision-making using technology-driven ERP systems. Keywords— ERP Systems, ITI, Cloud Computing, IoT, AI, Inventory Management, Educational Technology, Automation

Agile for SCM/ERP Implementations: Challenges, Conflict Management, and Strategies for Success

2025-05-10

Ramachandra Handaragal | Journal of Information Systems Engineering & Management

Enterprise Resource Planning (ERP) and Supply Chain Management (SCM) implementations are traditionally complex, resource-intensive, and prone to failure due to rigid structures and evolving stakeholder demands. This study explores the … Enterprise Resource Planning (ERP) and Supply Chain Management (SCM) implementations are traditionally complex, resource-intensive, and prone to failure due to rigid structures and evolving stakeholder demands. This study explores the application of Agile methodologies in ERP/SCM implementations, emphasizing how Agile principles—such as iterative development, continuous integration, and stakeholder collaboration—can be effectively adapted to overcome traditional challenges. It investigates common conflict types, including scope prioritization and technical debt management, and proposes conflict management frameworks like Speed Leas’ model to address varying conflict levels. The study also highlights ERP-specific strategies such as process mapping, conflict-aware sprint planning, and value-stream retrospectives. Preventive measures including anonymous feedback systems, psychological safety, and conflict competency training are discussed to build resilient teams. Hybrid governance models combining Agile ceremonies with change control boards are recommended to ensure both flexibility and compliance. Real-world case studies from Walmart, Zara, Salesforce, and Target provide practical insights into success factors and pitfalls. The study concludes that a context-driven, hybrid Agile approach enhances project outcomes, stakeholder satisfaction, and Return on Investment (ROI) when properly aligned with ERP architecture and organizational culture.

Systematic Review of ERP-Driven Operational Transformation in Insurance, Utilities, and Critical Infrastructure Organizations

2025-05-08

Oyinomomo-emi Emmanuel Akpe , Jeffrey Chidera Ogeawuchi , Akin Abayomi +1 more

This paper presents a systematic review of ERP-driven operational transformation across the insurance, utilities, and critical infrastructure sectors. As organizations in these highly regulated industries face increasing pressure to enhance … This paper presents a systematic review of ERP-driven operational transformation across the insurance, utilities, and critical infrastructure sectors. As organizations in these highly regulated industries face increasing pressure to enhance operational efficiency, compliance, and service delivery, Enterprise Resource Planning (ERP) systems have emerged as critical tools for integration and process optimization. This review synthesizes the role of ERP systems in addressing sector-specific needs, such as regulatory compliance, risk management, and operational agility, while also discussing the challenges associated with their implementation, including system integration, user resistance, and data migration issues. Key success factors for ERP adoption, such as clear leadership, robust change management, and continuous training, are highlighted alongside case study examples of successful and unsuccessful implementations. Additionally, the paper explores future research directions, focusing on the impact of emerging technologies like AI, the integration of sustainability initiatives, and sector-specific ERP customizations. By examining these critical aspects, this paper offers valuable insights for industry leaders, policymakers, and IT decision-makers to optimize ERP adoption and drive operational transformation in the insurance, utilities, and critical infrastructure sectors.

Exploring the ERP trace of task-set control in the composite design task-switching paradigm

2025-05-08

Fangyuan Zhou , Z. Tian , Xiangqian Li

In task-switching paradigms, Switch Positivity, the N2 difference wave, and the P3 difference wave are typically observed in the cue-target interval (CTI) design, where the cue precedes the target. The … In task-switching paradigms, Switch Positivity, the N2 difference wave, and the P3 difference wave are typically observed in the cue-target interval (CTI) design, where the cue precedes the target. The ERP components are indicative of task-set control processes (i.e., task-set reconfiguration and task-set inertia). However, in the composite design, where the cue and target appear simultaneously, these components are absent. Previous research has hypothesized that in the composite design task-switching experiments, participants may employ compound retrieval strategies based on associative learning to complete the tasks. This strategy circumvents task rules, thereby eliminating ERP components related to task-set control. This study aims to examine whether the use of compound retrieval strategies affects the task-set related ERP components. In Experiment 1, we manipulated participants' semantic understanding of the target stimuli to control their strategies. Participants in the compound retrieval group exclusively used the compound retrieval strategy, while those in the control group could employ both the compound retrieval strategy and task rules. In Experiment 2, we varied the number of target stimuli to influence participants' strategies, with participants in the task rule group utilizing task rules, and those in the control group permitted to use both task rules and the compound retrieval strategy. The results revealed that Switch Positivity, the N2 difference wave, and the P3 difference wave were absent across all group conditions, regardless of the strategies employed. These findings suggest that the disappearance of these ERP components in the composite design is not attributable to the use of compound retrieval strategies.

Optimizing Input Tax Credit Distribution through ISD Mechanism-Part 1: Conceptual Overview and SAP System Integration

2025-05-08

Anju Goyal

Facility Management Implementation in Government Apartments: A Review of Critical Success Factors

2025-05-06

Muhammad Nor Fuad Ishaka , Mat Naim Abdullah , Mehran Doulatabadi +1 more

Exploring Critical Success Factors for Facility Management Implementation at the Public Training Institute

2025-05-06

Faizul Azli Mohd Rahim , Mat Naim Abdullah , Mehran Doulatabadi +1 more

The implementation of ERP systems in therapeutic resistance training studios: benefits, challenges, and current trends

2025-05-05

Rodolfo Raiol

The present study investigates the application of Enterprise Resource Planning (ERP) systems in therapeutic resistance training studios, addressing their impact on operational efficiency and service quality. ERP systems promote the … The present study investigates the application of Enterprise Resource Planning (ERP) systems in therapeutic resistance training studios, addressing their impact on operational efficiency and service quality. ERP systems promote the integration of essential processes, such as automated scheduling, resource management, and patient communication, contributing to increased productivity and treatment adherence. However, the implementation of financial, cultural, and customization challenges requires strategic management to maximize benefits. The article also discusses emerging trends, such as cloud solutions, artificial intelligence, and wearable devices, which expand the potential of ERP systems by providing real-time monitoring and personalized treatments. The successful adoption of this technology can optimize studio management, improve clinical outcomes, and enhance patient satisfaction, strengthening the role of these institutions in promoting health and well-being. Keywords: RP Systems; Therapeutic Resistance Training Studios; Operational Management; Patient Care; Technological Innovation.

Assessing the Acceptance and Trust in Student Information Systems Through a Modified TAM Perspective

2025-05-05

Muhammad Taufik Hidayat , Taqwa Hariguna , Dhanar Intan Surya Saputra

The rapid development of information technology has motivated universities to implement technology-based student information systems to enhance the efficiency and effectiveness of student data management. This research seeks to evaluate … The rapid development of information technology has motivated universities to implement technology-based student information systems to enhance the efficiency and effectiveness of student data management. This research seeks to evaluate acceptance and trust in student information systems at universities using a modified version of the Technology Acceptance Model, incorporating perceived trust as an additional variable. The study involved a sample of 200 active university students, with data analyzed using the structural equation modeling approach. Findings from the analysis show that both perceived usefulness and perceived ease of use significantly impact students’ intention to adopt the system, which in turn influences actual system usage. Additionally, perceived trust emerged as a critical factor in reinforcing both the intention to use and the subsequent actual use of the student information system. The results indicate that the intention to use the system acts as an essential mediator in the relationships between students’ perceptions of usefulness, ease of use, trust, and their actual usage behavior. These results have significant implications for universities aiming to improve the adoption of student information systems. Enhancing user experience, building system trust, and ensuring robust security should be prioritized in the development and refinement of such systems. By focusing on these aspects, institutions can foster higher acceptance and sustained usage, leading to more effective student data management and a better overall educational experience.

Software Project Management Tools in Practice in IT Industry of Bangladesh

2025-05-01

Partha Protim Roy , Kumar Nitol , Teresa Gonçalves +1 more

2272 Integration and governance of MIM software in a multi-site institution.

2025-05-01

Craig Norvill

Strategic Integration of ERP and Manufacturing Information Systems: Overcoming Implementation Challenges and Driving Digital Transformation

2025-04-30

Rushabh Mehta

The integration of Enterprise Resource Planning (ERP) systems with Manufacturing Information Scanning Systems is essential for establishing a robust infrastructure capable of supporting high-quality big data flows. This foundational integration … The integration of Enterprise Resource Planning (ERP) systems with Manufacturing Information Scanning Systems is essential for establishing a robust infrastructure capable of supporting high-quality big data flows. This foundational integration enables more sophisticated analytical modeling, leading to enhanced decision-making capabilities and effective incorporation of Artificial Intelligence supply chain operations, ultimately driving cost optimization. Key findings of this research highlight that successful implementation of integrated ERP solutions extends beyond technical complexities; it critically depends on management's strategic decision-making at each implementation stage. Effective integration contributes significantly to improved operational efficiency, stronger customer relationship management, and more accurate accounting processes. However, substantial challenges persist, particularly related to the complexities of migrating historical data from legacy systems such as MS Access to modern ERP systems Additionally, organizations face ongoing data management issues and significant organizational resistance toward developing and sustaining a data-driven culture This paper explores these challenges in-depth, presenting strategic insights and practical methodologies for organizations to successfully integrate ERP and Manufacturing Information Systems. By overcoming the highlighted barriers, organizations can fully leverage their integrated ERP systems, unlock comprehensive analytical capabilities, and achieve substantial cost optimization within supply chain management.