Social Sciences › Communication

Public Relations and Crisis Communication

Works Count: 46741

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Description

This cluster of papers focuses on crisis communication, particularly the use of social media, in managing and responding to various crises such as natural disasters, organizational crises, and public health emergencies. It explores the role of public relations, stakeholder engagement, and dialogic communication in shaping effective crisis management strategies. The papers also delve into the impact of social media on organizational reputation, community engagement, and emergency response.

Keywords

Crisis Communication; Social Media; Public Relations; Disaster Management; Stakeholder Engagement; Emergency Response; Organizational Reputation; Dialogic Communication; Risk Communication; Community Engagement

Public relations: Strategies and tactics

1992-12-01

Dennis L. Wilcox , Phillip H. Ault , Warren K. Agee

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Excellence in Public Relations and Communication Management

2013-10-18

James E. Grunig

Contents: Preface. J.E. Grunig, Communication, Public Relations, and Effective Organizations: An Overview of the Book. Part I: The Basic Theory. J.E. Grunig, J. White, The Effect of Worldviews on Public … Contents: Preface. J.E. Grunig, Communication, Public Relations, and Effective Organizations: An Overview of the Book. Part I: The Basic Theory. J.E. Grunig, J. White, The Effect of Worldviews on Public Relations Theory and Practice. L.A. Grunig, J.E. Grunig, W.P. Ehling, What Is an Effective Organization? J. White, D.M. Dozier, Public Relations and Management Decision Making. F.C. Repper, How Communication Managers Can Apply the Theories of Excellence and Effectiveness. Part II: The Program Level: Effective Planning of Communication Programs. J.E. Grunig, F.C. Repper, Strategic Management, Publics, and Issues. D.M. Dozier, W.P. Ehling, Evaluation of Public Relations Programs: What the Literature Tells Us About Their Effects. D.M. Dozier, F.C. Repper, Research Firms and Public Relations Practices. Part III: The Departmental Level: Characteristics of Excellent Public Relations Departments. J.E. Grunig, What Is Excellence in Management? W.P. Ehling, D.M. Dozier, Public Relations Management and Operations Research. J.E. Grunig, L.A. Grunig, Models of Public Relations and Communication. D.M. Dozier, The Organizational Roles of Communications and Public Relations Practitioners. W.P. Ehling, J. White, J.E. Grunig, Public Relations and Marketing Practices. D.M. Dozier, L.A. Grunig, The Organization of the Public Relations Function. L.C. Hon, L.A. Grunig, D.M. Dozier, Women in Public Relations: Problems and Opportunities. W.P. Ehling, Public Relations Education and Professionalism. Part IV: The Organizational Level: The Conditions That Make Excellence in Public Relations Possible. L.A. Grunig, How Public Relations/Communication Departments Should Adapt to the Structure and Environment of an Organization...And What They Actually Do. L.A. Grunig, Power in the Public Relations Department. L.A. Grunig, Activism: How It Limits the Effectiveness of Organizations and How Excellent Public Relations Departments Respond. J.E. Grunig, Symmetrical Systems of Internal Communication. K. Sriramesh, J.E. Grunig, J. Buffington, Corporate Culture and Public Relations. K. Sriramesh, J. White, Societal Culture and Public Relations. Part V: The Economic Level: What Public Relations and Communication Contribute to the Bottom Line. W.P. Ehling, Estimating the Value of Public Relations and Communication to an Organization.

Qualitative Research Methods in Public Relations and Marketing Communications

2010-09-13

C. Daymon , Immy Holloway

The second edition of this highly accessible, core textbook continues to offer students a practical guide to the process of planning, undertaking and writing about qualitative research in public relations … The second edition of this highly accessible, core textbook continues to offer students a practical guide to the process of planning, undertaking and writing about qualitative research in public relations and marketing communications. Through clear explanations and illustrations, the book encourages undergraduate and master level students to engage with the main approaches and techniques for conducting critical, reflective investigations.   This new edition: Identifies the skills and strategies needed to conduct authentic, trustworthy research Highlights specific analytical techniques associated within the main research approaches Provides new sections on internet-based research, critical discourse analysis, historical research, action research and mixed methods research   Qualitative Research Methods in Public Relations and Marketing Communications will be invaluable for those undertaking research methods courses on public relations and marketing communication degrees, as well as those working on a dissertation.

Public Relations Theory II

2010-08-27

Carl H. Botan , Vincent Hazleton

The public relations landscape has changed dramatically from what it was in 1989, when the original Public Relations Theory volume was published. Reflecting the substantial shifts in the intervening years, … The public relations landscape has changed dramatically from what it was in 1989, when the original Public Relations Theory volume was published. Reflecting the substantial shifts in the intervening years, Public Relations Theory II, while related to the first volume, is more a new work than a revision. Editors Carl H. Botan and Vincent Hazleton have brought together key theorists and scholars in public relations to articulate the current state of public relations theory, chronicling the ongoing evolution of public relations as a field of study. The contributors to this volume represent the key figures in the discipline, and their chapters articulate the significant advances in public relations theory and research.Working from the position that public relations is a theoretically grounded and research based discipline with the potential to bring numerous areas of applied communication together, Botan and Hazleton have developed this volume to open up the public relations field to a broad variety of theories. Organized into two major sections--Foundations, and Tools for Tomorrow--the volume presents four types of chapters: discussions addressing how public relations should be understood and practiced; examinations of theories from other areas applied to public relations; explorations of theories about a specific area of public relations practice; and considerations of public relations theories and research that have not been given sufficient attention in the past or that hold particular promise for the future of public relations. It serves as a thorough overview of the current state of theory in public relations scholarship. Like its predecessor, Public Relations Theory II will be influential in the future development of public relations theory. Taken as a whole, the chapters in this book will help readers develop their own sense of direction for public relations theory. Public Relations Theory II is an essential addition to the library of every public relations scholar, and is appropriate for use in advanced public relations theory coursework as well as for study and reference.

Processing Social Media Messages in Mass Emergency

2015-06-26

Muhammad Imran , Carlos Castillo , Fernando Díaz +1 more

Social media platforms provide active communication channels during mass convergence and emergency events such as disasters caused by natural hazards. As a result, first responders, decision makers, and the public … Social media platforms provide active communication channels during mass convergence and emergency events such as disasters caused by natural hazards. As a result, first responders, decision makers, and the public can use this information to gain insight into the situation as it unfolds. In particular, many social media messages communicated during emergencies convey timely, actionable information. Processing social media messages to obtain such information, however, involves solving multiple challenges including: parsing brief and informal messages, handling information overload, and prioritizing different types of information found in messages. These challenges can be mapped to classical information processing operations such as filtering, classifying, ranking, aggregating, extracting, and summarizing. We survey the state of the art regarding computational methods to process social media messages and highlight both their contributions and shortcomings. In addition, we examine their particularities, and methodically examine a series of key subproblems ranging from the detection of events to the creation of actionable and useful summaries. Research thus far has, to a large extent, produced methods to extract situational awareness information from social media. In this survey, we cover these various approaches, and highlight their benefits and shortcomings. We conclude with research challenges that go beyond situational awareness, and begin to look at supporting decision making and coordinating emergency-response actions.

An Analytic Framework for Crisis Situations: Better Responses From a Better Understanding of the Situation

1998-07-01

W. Timothy Coombs

Crisis management research is developing a solid line of research that examines the communicative responses of organizations in crisis. As we begin to address crisis responses, it is essential to … Crisis management research is developing a solid line of research that examines the communicative responses of organizations in crisis. As we begin to address crisis responses, it is essential to develop an understanding of how to make the most effective use of these symbolic resources. Analyzing the crisis situation is an important step toward understanding the effective use of crisis responses. If we accept that the situation influences communicative choices, the crisis situation should influence the selection of crisis responses. This article reports the results of a study that tested a system of crisis situation analysis based on crisis responsibility. The article develops a rationale for the crisis responsibility base and reports the results of the study. The end product is an analytic system that provides a rough guide to the type of crisis responses the crisis manager should be employing.

Effective Public Relations

1967-03-01

Scott M. Cutlip , Glen M. Broom

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Learning how to ask: Sociolinguistic appraisal of the role of the interview in social science research

1988-01-01

Charles L. Briggs

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Building dialogic relationships through the world wide web

1998-09-01

Michael L. Kent , Maureen Taylor

Communication and Uncertainty Management

2001-09-01

Dale E. Brashers

Journal Article Communication and Uncertainty Management Get access Dale E. Brashers Dale E. Brashers 1Department of Speech Communication, University of Illinois, 702 S. Wright Street, #244 Lincoln Hall, Urbana, IL … Journal Article Communication and Uncertainty Management Get access Dale E. Brashers Dale E. Brashers 1Department of Speech Communication, University of Illinois, 702 S. Wright Street, #244 Lincoln Hall, Urbana, IL 61801–3631 Search for other works by this author on: Oxford Academic Google Scholar Journal of Communication, Volume 51, Issue 3, September 2001, Pages 477–497, https://doi.org/10.1111/j.1460-2466.2001.tb02892.x Published: 10 January 2006

Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory

2007-09-01

W. Timothy Coombs

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Social media and disasters: a functional framework for social media use in disaster planning, response, and research

2014-09-22

J. Brian Houston , Joshua Hawthorne , Mildred F. Perreault +7 more

A comprehensive review of online, official, and scientific literature was carried out in 2012–13 to develop a framework of disaster social media. This framework can be used to facilitate the … A comprehensive review of online, official, and scientific literature was carried out in 2012–13 to develop a framework of disaster social media. This framework can be used to facilitate the creation of disaster social media tools, the formulation of disaster social media implementation processes, and the scientific study of disaster social media effects. Disaster social media users in the framework include communities, government, individuals, organisations, and media outlets. Fifteen distinct disaster social media uses were identified, ranging from preparing and receiving disaster preparedness information and warnings and signalling and detecting disasters prior to an event to (re)connecting community members following a disaster. The framework illustrates that a variety of entities may utilise and produce disaster social media content. Consequently, disaster social media use can be conceptualised as occurring at a number of levels, even within the same disaster. Suggestions are provided on how the proposed framework can inform future disaster social media development and research.

Explicating Relationship Management as a General Theory of Public Relations

2003-04-01

John A. Ledingham

Abstract Although the relationship management perspective of public relations is the focus of a substantial body of scholarship, a theory of that perspective has yet to be articulated and explicated. … Abstract Although the relationship management perspective of public relations is the focus of a substantial body of scholarship, a theory of that perspective has yet to be articulated and explicated. Herein, I review the emergence of the relational perspective, summarize the relevant literature, and construct a theoretical statement of that perspective. I then argue for relationship management as a general theory of public relations and offer suggestions for future research within a relational paradigm.

Image repair discourse and crisis communication

1997-06-01

William L. Benoit

The Spiral of Silence a Theory of Public Opinion

1974-06-01

Elisabeth Noëlle-Neumann

Journal Article The Spiral of Silence a Theory of Public Opinion Get access Elisabeth Noelle-Neumann Elisabeth Noelle-Neumann 1Elisabeth Noelle-Neumann is Professor for Communication Research at the University of Mainz and … Journal Article The Spiral of Silence a Theory of Public Opinion Get access Elisabeth Noelle-Neumann Elisabeth Noelle-Neumann 1Elisabeth Noelle-Neumann is Professor for Communication Research at the University of Mainz and director of the public opinion research center Institut für Demoskopie Allensbach Search for other works by this author on: Oxford Academic Google Scholar Journal of Communication, Volume 24, Issue 2, June 1974, Pages 43–51, https://doi.org/10.1111/j.1460-2466.1974.tb00367.x Published: 07 February 2006

Communication and Attributions in a Crisis: An Experimental Study in Crisis Communication

1996-10-01

W. Timothy Coombs , Sherry J. Holladay

This study provides a partial test of a symbolic approach to crisis management. The symbolic approach examines the strategies used to respond to crises. The study concentrated on the match … This study provides a partial test of a symbolic approach to crisis management. The symbolic approach examines the strategies used to respond to crises. The study concentrated on the match between crisis type and crisis response strategy. An experimental design was used to explore how crisis type, organization performance history and crisis response were associated with the image of an organization. Additional analyses explored how causal attributions varied according to crisis type. For the cases tested, the results supported the use of the crisis response strategies recommended by the symbolic approach. The results of the experiment supported the basic assumptions of the approach. The implications and directions for future investigations using the symbolic model are discussed.

Relationship management in public relations: dimensions of an organization-public relationship

1998-01-01

John A. Ledingham , Stephen D. Bruning

The rhetoric of identification and the study of organizational communication

1983-05-01

George Cheney

This essay argues that scholars of rhetoric and communication broaden their conception and application of Kenneth Burke's "rhetoric of identification." The first part of the essay offers the individual‐organization relationship … This essay argues that scholars of rhetoric and communication broaden their conception and application of Kenneth Burke's "rhetoric of identification." The first part of the essay offers the individual‐organization relationship as an exemplar for understanding and examining the rhetoric of identification. The second section derives a tentative typology of identification strategies and tactics and applies it in a critical assessment of corporate house organs. The essay concludes with an interpretive explication of the process of identification in contemporary business organizations.

Best Practices in Crisis Communication: An Expert Panel Process

2006-06-22

Matthew W. Seeger

The description of “best practices” is widely used to improve organizational and professional practice. This analysis describes best practices in crisis communication as a form of grounded theoretical approach for … The description of “best practices” is widely used to improve organizational and professional practice. This analysis describes best practices in crisis communication as a form of grounded theoretical approach for improving the effectiveness of crisis communication specifically within the context of large publicly-managed crises. The results of a panel of crisis communication experts are reviewed. Ten best practices for effective crisis communication, which were synthesized from this process, are presented and described.

Reframing Crisis Management

1998-01-01

Christine M. Pearson , Judith A. Clair

The impact of organizational crises has never been stronger. Yet previous research on crisis management lacks adequate integration. In this article we attempt to integrate and build upon current knowledge … The impact of organizational crises has never been stronger. Yet previous research on crisis management lacks adequate integration. In this article we attempt to integrate and build upon current knowledge to create a multidisciplinary approach to crisis management research, using psychological, social-political, and technological-structural research perspectives. We offer definitions of organizational crisis and crisis management, as well as a framework that depicts the crisis management process and researchable propositions for the integration of these perspectives. We also suggest implications for research and practice.

Seven Models of Framing: Implications for Public Relations

1999-07-01

Kirk Hallahan

Framing is a potentially useful paradigm for examining the strategic creation of public relations messages and audience responses. Based on a literature review across disciplines, this article identifies 7 distinct … Framing is a potentially useful paradigm for examining the strategic creation of public relations messages and audience responses. Based on a literature review across disciplines, this article identifies 7 distinct types of framing applicable to public relations. These involve the framing of situations, attributes, choices, actions, issues, responsibility, and news. Potential applications for public relations practice and research are discussed.

Emergency knowledge management and social media technologies: A case study of the 2010 Haitian earthquake

2010-11-25

Dave Yates , Scott Paquette

Toward a dialogic theory of public relations

2002-02-01

Michael L. Kent , Maureen Taylor

Engaging stakeholders through social networking: How nonprofit organizations are using Facebook

2009-04-02

Richard D. Waters , Emily Burnett , Anna Lamm +1 more

Defining Strategic Communication

2007-03-22

Kirk Hallahan , Derina Holtzhausen , Betteke van Ruler +2 more

This article examines the nature of strategic communication, which is defined as the purposeful use of communication by an organization to fulfill its mission. Six relevant disciplines are involved in … This article examines the nature of strategic communication, which is defined as the purposeful use of communication by an organization to fulfill its mission. Six relevant disciplines are involved in the development, implementation, and assessment of communications by organizations: management, marketing, public relations, technical communication, political communication, and information/social marketing campaigns. The nature of the term strategic is examined, and key aspects of communication are identified. This article is based, in part, on a panel discussion involving the journal's editors and international scholars at the International Communication Association in May 2005 in New York.

Social Media: Defining, Developing, and Divining

2015-01-01

Caleb T. Carr , Rebecca A. Hayes

What is a social medium, and how may one moderate, isolate, and influence communicative processes within? Although scholars assume an inherent understanding of social media based on extant technology, there … What is a social medium, and how may one moderate, isolate, and influence communicative processes within? Although scholars assume an inherent understanding of social media based on extant technology, there is no commonly accepted definition of what social media are, both functionally and theoretically, within communication studies. Given this lack of understanding, cogent theorizing regarding the uses and effects of social media has been limited. This work first draws on extant definitions of social media and subcategories (e.g., social network sites) from public relations, information technology, and management scholarship, as well as the popular press, to develop a definition of social media precise enough to embody these technologies yet robust enough to remain applicable in 2035. It then broadly explores emerging developments in the features, uses, and users of social media for which future theories will need to account. Finally, it divines and prioritizes challenges that may not yet be apparent to theorizing communication processes with and in mercurial social media. We address how social media may uniquely isolate and test communicative principles to advance our understanding of human–human and human–computer interaction. In all, this article provides a common framework to ground and facilitate future communication scholarship and beyond.

Helping Crisis Managers Protect Reputational Assets

2002-11-01

W. Timothy Coombs , Sherry J. Holladay

A situational crisis communication theory (SCCT), which articulates the variables, assumptions, and relationships that should be considered in selecting crisis response strategies to protect an organization’s reputation, is advanced. Although … A situational crisis communication theory (SCCT), which articulates the variables, assumptions, and relationships that should be considered in selecting crisis response strategies to protect an organization’s reputation, is advanced. Although various studies taking a situational approach have touched on certain of the theory’s variables and relationships, this study represents the first attempt to articulate and begin to test a situational theory of crisis communication. SCCT is premised on matching the crisis response to the level of crisis responsibility attributed to a crisis. The study explores one of the basic assumptions of SCCT by assessing whether the predicted correlational relationship between crisis responsibility and organizational reputation occurs across a range of crisis types. Results support the theory’s predictions and suggest ways to refine the theory.

Harnessing the Crowdsourcing Power of Social Media for Disaster Relief

2011-05-01

Huiji Gao , Geoffrey Barbier , Rebecca Goolsby

This article briefly describes the advantages and disadvantages of crowdsourcing applications applied to disaster relief coordination. It also discusses several challenges that must be addressed to make crowdsourcing a useful … This article briefly describes the advantages and disadvantages of crowdsourcing applications applied to disaster relief coordination. It also discusses several challenges that must be addressed to make crowdsourcing a useful tool that can effectively facilitate the relief progress in coordination, accuracy, and security.

Is the medium the message? Perceptions of and reactions to crisis communication via twitter, blogs and traditional media

2011-01-27

Friederike Schultz , Sonja Utz , Anja S. Göritz

Crisis and Emergency Risk Communication as an Integrative Model

2005-02-18

Barbara Reynolds , Matthew W. Seeger

This article describes a model of communication known as crisis and emergency risk communication (CERC). The model is outlined as a merger of many traditional notions of health and risk … This article describes a model of communication known as crisis and emergency risk communication (CERC). The model is outlined as a merger of many traditional notions of health and risk communication with work in crisis and disaster communication. The specific kinds of communication activities that should be called for at various stages of disaster or crisis development are outlined. Although crises are by definition uncertain, equivocal, and often chaotic situations, the CERC model is presented as a tool health communicators can use to help manage these complex events.

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Choosing the Right Words

1995-05-01

W. Timothy Coombs

Although crisis management has evolved rapidly over the past decade, the symbolic aspect of crisis management has been ignored. More specifically, little research has examined crisis-response strategies (public statements made … Although crisis management has evolved rapidly over the past decade, the symbolic aspect of crisis management has been ignored. More specifically, little research has examined crisis-response strategies (public statements made after a crisis) to see how these messages can be used to shape public perceptions of the crisis and the organization in crisis. This article synthesizes existing literature to create a list of crisis-response strategies and develops a set of guidelines for appropriate use of a given strategy. The guidelines are based upon Attribution Theory and use the crisis situation and the publics as the factors that help to determine when a crisis-response strategy is appropriate.

The Persuasion Handbook: Developments in Theory and Practice

2002-01-01

James Price Dillard , Michael Pfau

Cognitive processes and communication networks: A general theory. The SAGE handbook of persuasion: Developments in Theory and practice. In C. Liberman (Ed.), Casing persuasive communication (pp. Dillard & M. Pfau … Cognitive processes and communication networks: A general theory. The SAGE handbook of persuasion: Developments in Theory and practice. In C. Liberman (Ed.), Casing persuasive communication (pp. Dillard & M. Pfau (Eds.), The persuasion handbook: Developments in theory and practice (pp. The persuasion handbook: Developments in theory and practice, 329344. Jordan, J., Mullen, E., & Murnighan, J. K. (2011). Striving for the moral self: The effects.

Crises and Crisis Management: Integration, Interpretation, and Research Development

2016-12-08

Jonathan Bundy , Michael D. Pfarrer , Cole Evan Short +1 more

Organizational research has long been interested in crises and crisis management. Whether focused on crisis antecedents, outcomes, or managing a crisis, research has revealed a number of important findings. However, … Organizational research has long been interested in crises and crisis management. Whether focused on crisis antecedents, outcomes, or managing a crisis, research has revealed a number of important findings. However, research in this space remains fragmented, making it difficult for scholars to understand the literature’s core conclusions, recognize unsolved problems, and navigate paths forward. To address these issues, we propose an integrative framework of crises and crisis management that draws from research in strategy, organizational theory, and organizational behavior as well as from research in public relations and corporate communication. We identify two primary perspectives in the literature, one focused on the internal dynamics of a crisis and one focused on managing external stakeholders. We review core concepts from each perspective and highlight the commonalities that exist between them. Finally, we use our integrative framework to propose future research directions for scholars interested in crises and crisis management.

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Review and analysis of current responses to COVID-19 in Indonesia: Period of January to March 2020

2020-04-01

Riyanti Djalante , Jonatan Lassa , Davin H. E. Setiamarga +7 more

The world is under pressure from the novel COVID-19 pandemic. Indonesia is the fourth most populous country in the world and predicted to be affected significantly over a longer time … The world is under pressure from the novel COVID-19 pandemic. Indonesia is the fourth most populous country in the world and predicted to be affected significantly over a longer time period. Our paper aims to provide detailed reporting and analyses of the present rapid responses to COVID-19, between January and March 2020, in Indonesia. We particularly highlight responses taken by the governments, non-government organisations and the community. We outline gaps and limitations in the responses, based on our rapid analysis of media contents, from government speeches and reports, social and mass media platforms. We present five recommendations toward more rapid, effective, and comprehensive responses.

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Engaging stakeholders through Twitter: How nonprofit organizations are getting more out of 140 characters or less

2012-02-10

Kristen Lovejoy , Richard D. Waters , Gregory D. Saxton

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Effective Public Relations

1953-01-01

J. M. Rathmell , Scott M. Cutlip , Allen H. Center

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Yapay Zekânın Haber Üretim Sürecine Etkileri: Heliograf Teknolojisi ve Beyond Fake News Örnekleri Üzerine Bir Araştırma

2025-06-25

Metin Karaburun | Current Perspectives in Social Sciences

Fake News Öz Bu çalışma, yapay zekâ teknolojilerinin haber üretim sürecine olan etkilerini incelemektedir. Yapay zekânın medya sektörüne entegrasyonu, haberlerin oluşturulma, doğrulama ve dağıtım süreçlerinde köklü dönüşümler meydana getirmiştir. Otomatik … Fake News Öz Bu çalışma, yapay zekâ teknolojilerinin haber üretim sürecine olan etkilerini incelemektedir. Yapay zekânın medya sektörüne entegrasyonu, haberlerin oluşturulma, doğrulama ve dağıtım süreçlerinde köklü dönüşümler meydana getirmiştir. Otomatik haber üretimi, büyük veri analizi ve kişiselleştirilmiş içerik sunumu gibi uygulamalar, medya kuruluşlarına hız ve verimlilik sağlamış; The Washington Post'un Heliograf teknolojisi ve BBC'nin Beyond Fake News projesi gibi örneklerle bu dönüşüm somut biçimde gözlemlenmiştir. Ancak, bu örneklerde yapay zekâ destekli haberciliğin beraberinde getirdiği etik, güvenilirlik ve algoritmik önyargılar gibi risklerinde ortaya çıktığı gözlemlenmiştir. Çalışmada, yapay zekânın haber üretim süreçlerine olumlu ve olumsuz etkileri kapsamlı şekilde ele alınarak, gazetecilik mesleğinin geleceğine yönelik çıkarımlarda bulunulmuştur. Araştırmada doküman analizi yöntemi kullanılarak, yapay zekâ tabanlı gazetecilik uygulamaları ve bu alandaki dönüşümler nitel bir perspektifle incelenmiştir. İnceleme sonucunda, yapay zekâ destekli sistemlerin haber üretiminde hız, verimlilik ve maliyet avantajları sağladığı tespit edilmiştir. Bununla birlikte, yapay zekâ tabanlı gazeteciliğin beraberinde getirdiği bazı riskler ve etik sorunlar da tespit edilmiştir.

Hoffjann, Olaf/Sandhu, Swaran (Hrsg.): Schlüsselwerke für die Strategische Kommunikationsforschung

2025-06-24

Jens Hagelstein | Publizistik

Tragic notifications of mass casualty incidents by traditional vs. informal media

2025-06-24

Samdar Ben-Asher , Ella Ben-Atar , Tamar Lavi | Mortality

From Public Relations to Strategic Communication: Mapping Natural Disaster Communication Research

2025-06-24

Beris Artan Özoran , Hande Müge Yıldız | International Journal of Strategic Communication

Culture and Arts in Pandemic Times

2025-06-24

Vehbi Gorgulu | Advances in wireless technologies and telecommunication book series

As the COVID-19 outbreak took over the world population, artists and institutions who contributed to the production and dissemination of arts and cultures had to give a break to their … As the COVID-19 outbreak took over the world population, artists and institutions who contributed to the production and dissemination of arts and cultures had to give a break to their professional activities. It was March 2020, when Turkish government decided to stop arts and culture related activities, in order to prevent the spreading of the disease. Actors of arts and culture scene quickly adopted themselves to the “stay at home” days, and continued their productions while in self-isolation. As a result of this unexpected incident, many domestic and international arts and culture institutions have opened their archives on digital media platforms. As the epidemic broke out in the beginning of March 2020 in Turkey, SALT quickly reconstructed and updated their online historical archives and art collections by making 1.840.000 documents accessible to individuals via the Internet. The current study aims to analyze communication strategy of SALT initiative during the COVID-19 outbreak.

Media framing and public risk communication: Deep Learning-based crisis narrative analysis and optimization

2025-06-24

Yue Zhang | Future Technology

This research aims to develop a comprehensive framework for analyzing and optimizing media framing in crisis communication through advanced deep learning techniques, addressing the critical gap in understanding how narrative … This research aims to develop a comprehensive framework for analyzing and optimizing media framing in crisis communication through advanced deep learning techniques, addressing the critical gap in understanding how narrative structures influence public risk perception and response. By analyzing crisis narratives across multiple media platforms, we identify predominant framing patterns and their temporal evolution during crisis events. Our novel deep learning model demonstrates superior accuracy of 91.2% in recognizing subtle framing mechanisms that influence public risk perception, representing a 14.7 percentage point improvement over traditional machine learning baselines. Analysis of 15,873 media items reveals six major frame types, with attribution frames being most prevalent (28.7%), followed by human impact (22.3%) and conflict frames (19.5%). The study establishes an optimization framework for crisis communication that balances narrative structure, emotional factors, and information transparency, identifying critical transparency-trust thresholds at 62% and 87% disclosure levels where trust gains show non-linear patterns. Findings suggest that adaptive framing strategies significantly enhance public understanding and appropriate response to risk situations, with problem-solution narratives achieving effectiveness scores of 0.87 for technological crises and empathy-focused communication reaching 0.90 for natural disasters. This research contributes to both the theoretical understanding of crisis communication and the practical applications for media organizations, risk managers, and policymakers.

AN ANALYSIS OF THE AMERICAN IMPACT ON ANKARA-BASED PERIODICALS IN THE 1950s

2025-06-24

Gizem Mahmuriye Çiftçi | Ankara Üniversitesi Dil ve Tarih-Coğrafya Fakültesi Dergisi

The 1950s can be analyzed in terms of its social, cultural, economic, and political aspects. The reason for the richness of this period is the rapid integration of numerous countries … The 1950s can be analyzed in terms of its social, cultural, economic, and political aspects. The reason for the richness of this period is the rapid integration of numerous countries into a globalized and commercialized system immediately following the Second World War. As countries recovered from the devastation of the war, interactions between them commenced and diversified in various ways. Frequently, these interactions were conducted under the umbrella of public diplomacy to foster mutual understanding and interaction. In this context, the United States, as the most influential nation of the Cold War era, played a significant role in the transformation of many countries, re-emphasizing the significance of the 1950s once again. Ankara, the capital of Turkey, was not an exception from this development; since the early 1950s, Ankara has intensified its engagement with the United States of America through a range of cultural initiatives. The presence of numerous American citizens who had arrived in Ankara due to their participation in mutual activities also facilitated this process. Conversely, it was one of the cities that were profoundly influenced by American culture and society, and this influence left a remark, particularly in the periodicals of the period. This article analyzes the Turkish-American rapprochement in the indicated period by examining the role of American-style living in Ankara's social and cultural life through the lens of the Ankara-based periodicals published in the 1950s.

Exploring Conceptualizations of COVID-19 Risk in Ideologically Distinct Online Communities: A Computational Grounded Theory Analysis

2025-06-24

Tiwaladeoluwa Adekunle , Jeremy Foote , Toluwani E. Adekunle +2 more | Journal of Medical Internet Research

The COVID-19 pandemic has had a profound impact on societies and economies around the globe, and experts warn about the potential for similar crises in the future. Risk communication theories … The COVID-19 pandemic has had a profound impact on societies and economies around the globe, and experts warn about the potential for similar crises in the future. Risk communication theories underscore that while the potential for harm is objective, risk perception is a subjective, socially derived interpretation. While there is broad literature on the social construction of risk, fewer studies examine the role of communities-online or offline-in developing and reinforcing distinct interpretations of the same risk event. During COVID-19, online communities emerged as individuals sought to make sense of the ongoing crisis. These communities offer an opportunity to gain important insights into how concerned public collectively interprets risk and create group identities, informing public health strategies. This study aims to, first, explore how online communities with distinct ideologies create and reinforce divergent conceptualizations of risk and, second, identify the role of group identity in shaping the development and communication of risk interpretations in these communities. We used computational grounded theory, a multistep approach that includes pattern detection, hypothesis testing, and pattern confirmation to explore interpretations of risk and group identity in about 500,000 comments from the subreddits r/LockdownSkepticism and r/Masks4All. In the pattern detection step of this study, we grouped comments by the post they were made on and then used latent Dirichlet allocation topic modeling to identify 10 topics based on the frequency of term co-occurrence. In the hypothesis refinement step, we conducted a qualitative thematic analysis of 30 posts under each topic using Braun and Clarke's approach. Finally, in the pattern confirmation step, we trained a Word2Vec word embedding model to validate emerging themes from the second step. This study found that Masks4All and LockdownSkepticism both centered risk in their conversations, but with divergent concerns related to the threat of COVID-19. While Masks4All emphasized the threat to health, LockdownSkepticism questioned the necessity of preventive measures and focused on other risks: the threat to the economy, educational disruptions, and social isolation. Group identity was also found to shape collective meanings around risk, as community members in both subreddits affirmed group positions and condemned the outgroup. This study demonstrated that while both communities were concerned about COVID-19, their perceptions of risk focused on different aspects of the same risk event. This underscores the need for targeted interventions that engage with divergent ideologies and value systems across groups of people.

Sustainability – A fading imperative? Proposing a framework of issue maturation into grand challenges

2025-06-24

Irina Lock | Public Relations Review

Leveraging Social Media Data to Understand COVID-19 Prevention Measures in Construction: A Machine Learning Approach

2025-06-23

Emmanuel B. Boateng , Daniel Oteng , Dan Nana Osei Bonsu +1 more | Buildings

The COVID-19 pandemic was a particularly challenging time for the construction industry as it experienced significant disruptions to operations, affecting various stakeholders. With various national and international health agencies promoting … The COVID-19 pandemic was a particularly challenging time for the construction industry as it experienced significant disruptions to operations, affecting various stakeholders. With various national and international health agencies promoting preventive measures, the construction industry struggled with the implementation of these measures due to the unique nature of the work involved in construction. This study aimed to highlight the ways in which stakeholders in the construction industry interacted and responded to the prescribed preventive measures through social media analysis. Using model-based clustering and structural topic modelling, this study provided insights into the prevalent discussion topics in social media around prevention measures in construction. In addition, sentiment analysis demonstrated interesting polarisation around the topic areas. Four prevalent topics that encapsulated the entirety of the social media data were identified, with two of the topics showing an upward trend, as expected, while the other two topics showed a contrasting downward trend. These findings offer practical value for construction managers and policymakers by revealing the effectiveness of different communication strategies and identifying areas where prevention measures faced resistance or acceptance. The sentiment polarisation patterns (50% positive, 40% negative) provide actionable insights for developing more targeted engagement approaches, while the topic evolution trends inform the timing and focus of safety communications. Construction organisations can leverage these insights to improve workplace safety protocols and enhance stakeholder buy-in for future health initiatives. This study lays the foundation for future studies to investigate the connections between the prevalent prevention and the interrelated dynamics within the conversation regarding COVID-19 prevention strategies in the construction sector.

Public relations in deeply divided societies: Challenges of social inclusion, deliberative democracy, and inequality

2025-06-23

| Public Relations Inquiry

Social Media, Digital Diplomacy and Diplomatic Crisis: The Case of Yisrael Katz’s X Shares

2025-06-23

Ahmet Çetinkaya , Ceren Yeğen , Ali Murat KIRIK | Türkiye İletişim Araştırmaları Dergisi

In today’s world, where digital diplomacy is gaining momentum via social media, the social media (X) posts of Yisrael Katz -the Israeli Foreign Minister of the time- targeting the President … In today’s world, where digital diplomacy is gaining momentum via social media, the social media (X) posts of Yisrael Katz -the Israeli Foreign Minister of the time- targeting the President of the Republic of Türkiye, Recep Tayyip Erdoğan, attracted attention in 2024. While the relevant posts mediated a “digital” and diplomatic crisis, they also received reactions at various levels in domestic politics in Türkiye. Therefore, in this study, Katz’s visually supported tweets on Erdoğan via X were considered as “narratives” and subjected to semiotic analysis based on the “5 codes of narrative” stated by Roland Barthes. Thus, it was aimed to reveal the messages Yisrael Katz wanted to convey through signs. In addition, the study investigated the frequency of Katz’s posts on Erdoğan, and the prominent themes and actors in the posts by using content analysis. As a result of the study conducted, it was seen that Katz used the hermeneutic code, proairetic code, semantic code, symbolic code, and cultural code in most of his visually supported posts to criticize Erdoğan, included political actors in his posts, addressed the Turkish people and the opposition as the target audience and generally drew attention to themes such as “dictatorship”, “anti-Semitism”, “freedom of expression”, “future”, “modern Republic”, “Ottoman Empire”. Moreover, Istanbul, the Hagia Sophia Mosque, and the Turkish flag were frequently used signifiers.

Framing Migrant Workers: A Content Analysis of Qatar Media Coverage of Migrant Workers During the 2022 FIFA World Cup

2025-06-22

Nyame Ishmael Bonsu | Social Science Quarterly

ABSTRACT Objective This study investigates how local Qatari media framed issues related to migrant workers during the 2022 FIFA World Cup, with a particular focus on the types of frames … ABSTRACT Objective This study investigates how local Qatari media framed issues related to migrant workers during the 2022 FIFA World Cup, with a particular focus on the types of frames employed and the sources cited. Methods Using a mixed‐method approach, the study examines 52 news articles from two Qatari news outlets— The Peninsula and Doha News —published between November 1 and December 31, 2022. Framing was analyzed at the paragraph and story levels across five predefined categories (responsibility, conflict, morality, economic consequences, and human interest), alongside sourcing patterns and episodic versus thematic frames, allowing for statistical analysis of framing patterns. Results The analysis finds a dominant use of responsibility and conflict frames, with minimal use of morality and human‐interest frames. Government officials were the most frequently cited sources, and coverage was overwhelmingly episodic. These patterns reflect alignment with official narratives, consistent with the indexing hypothesis. Conclusion Qatari media coverage of migrant workers during the World Cup privileged government perspectives and conflict‐driven narratives while marginalizing human‐centered or ethical considerations. This framing likely influenced public understanding of migrant labor conditions and highlights the need for broader media accountability and inclusion of diverse voices in future reporting.

“War” or “Peace”: an study of Chinese mainstream media and weibo discussions in the context of the Israel-Palestine conflict — based on machine learning approach

2025-06-21

Ying Jiang , Fang Su , Xin Gu +1 more | International Communication of Chinese Culture

Harnessing Multi-Modal Synergy: A Systematic Framework for Disaster Loss Consistency Analysis and Emergency Response

2025-06-20

Siqing Shan , Jingyu Su , Junze Li +2 more | Systems

When a disaster occurs, a large number of social media posts on platforms like Weibo attract public attention with their combination of text and images. However, the consistency between textual … When a disaster occurs, a large number of social media posts on platforms like Weibo attract public attention with their combination of text and images. However, the consistency between textual descriptions and visual representations varies significantly. Consistent multi-modal data are crucial for helping the public understand the disaster situation and support rescue efforts. This study aims to develop a systematic framework for assessing the consistency of multi-modal disaster-related data on social media. This study explored how the congruence between text and image content affects public engagement and informs strategies for efficient emergency responses. Firstly, the Clip (Contrastive Language-Image Pre-Training) model was used to mine the disaster correlation, loss category, and severity of the images and text. Then, the consistency of image–text pairs was qualitatively analyzed and quantitatively calculated. Finally, the influence of graphic consistency on social concern was discussed. The experimental findings reveal that the consistency of text and image data significantly influences the degree of public concern. When the consistency increases by 1%, the social attention index will increase by about 0.8%. This shows that consistency is a key factor for attracting public attention and promoting the dissemination of information related to important disasters. The proposed framework offers a robust, systematic approach to analyzing disaster loss information consistency. It allows for the efficient extraction of high-consistency data from vast social media data sets, providing governments and emergency response agencies with timely, accurate insights into disaster situations.

Disaster in the Headlines: Quantifying Narrative Variation in Global News Using Topic Modeling and Statistical Inference

2025-06-20

Fahim Sufi , Musleh Alsulami | Mathematics

Understanding how disasters are framed in news media is critical to unpacking the socio-political dynamics of crisis communication. However, empirical research on narrative variation across disaster types and geographies remains … Understanding how disasters are framed in news media is critical to unpacking the socio-political dynamics of crisis communication. However, empirical research on narrative variation across disaster types and geographies remains limited. This study addresses that gap by examining whether media outlets adopt distinct narrative structures based on disaster type and country. We curated a large-scale dataset of 20,756 disaster-related news articles, spanning from September 2023 to May 2025, aggregated from 471 distinct global news portals using automated web scraping, RSS feeds, and public APIs. The unstructured news titles were transformed into structured representations using GPT-3.5 Turbo and subjected to unsupervised topic modeling using Latent Dirichlet Allocation (LDA). Five dominant latent narrative topics were extracted, each characterized by semantically coherent keyword clusters (e.g., “wildfire”, “earthquake”, “flood”, “hurricane”). To empirically evaluate our hypotheses, we conducted chi-square tests of independence. Results demonstrated a statistically significant association between disaster type and narrative frame (χ2=25,280.78, p < 0.001), as well as between country and narrative frame (χ2=23,564.62, p < 0.001). Visualizations confirmed consistent topic–disaster and topic–country pairings, such as “earthquake” narratives dominating in Japan and Myanmar and “hurricane” narratives in the USA. The findings reveal that disaster narratives vary by event type and geopolitical context, supported by a mathematically robust, scalable, data-driven method for analyzing media framing of global crises.

Storytelling as methodology: Intersecting multicultural voices to decolonise public relations

2025-06-20

Jenny Zhengye Hou | Public Relations Inquiry

While storytelling has emerged as a focal area of interest within public relations, its potential as a methodology for including multicultural or marginalised voices in knowledge co-production remains underexplored. Through … While storytelling has emerged as a focal area of interest within public relations, its potential as a methodology for including multicultural or marginalised voices in knowledge co-production remains underexplored. Through a critical review of fields that have actively used storytelling methods, this paper establishes storytelling as a methodology––a scientific approach to developing reflective, dynamic accounts of lived experiences through a constructivist rationale, a participatory lens, and an intersectional analysis of power dynamics. It presents a four-stage storytelling approach––design, conduct, sensemaking, and curation—each integrating essential elements and ethical considerations. Using an example study to illustrate its application, this study highlights both the strengths and challenges of the storytelling methodology. The paper makes a significant methodological contribution to public relations, advocating for a move from extractive methods toward a co-constructive and emancipatory approach to reimagining alternative forms of scholarship.

Breaking News and Media Events in Two Centuries in Academic Publications of Media Research Issues

2025-06-20

Weronika Saran , Magdalena Hodalska | Zeszyty Prasoznawcze

Media Research Issues / Zeszyty Prasoznawcze is one of the oldest academic journals in Central Europe that has been publishing groundbreaking work by prominent media scholars for the past 65 … Media Research Issues / Zeszyty Prasoznawcze is one of the oldest academic journals in Central Europe that has been publishing groundbreaking work by prominent media scholars for the past 65 years. The aim of this article is to present a list of important historical events, both Polish and global, reported in Zeszyty Prasoznawcze since its founding in 1957, identify researchers who enhanced our understanding of these moments from a media perspective and discuss the results of the scholars’ observations and research. The paper also shows the significance of Media Research Issues for Polish and global media studies and the journal’s position in the arena of international publications.

We Are Family: An Examination of Corporate Social Presence Strategies in a Culture of Relationalism

2025-06-19

Nan Li | International Journal of Business Communication

This study aims to further our understanding of corporate communication on social media, with a particular focus on how organizations cultivate social presence—defined as being perceived as sociable and personal. … This study aims to further our understanding of corporate communication on social media, with a particular focus on how organizations cultivate social presence—defined as being perceived as sociable and personal. Building on existing research, it examines the influence of national culture on organizational social presence strategies. Problematizing social presence theory’s individualistic orientation, this study explores how organizations enact social presence within a culture of relationalism. Employing a hybrid directed content analysis approach to examine a dataset of Chinese organizations’ public communication on social media, this study expands the established strategies of personalization, informal speech style, and invitational rhetoric by introducing two new strategies: familial presence and evoking collective identity. The study concludes by reflecting on the broader cultural implications and exploring the potential existence of alternative underlying logics of corporate communication across different cultural contexts.

Brewing crises: Bud Light's stakeholders’ loyalty and crisis communication fizzle

2025-06-19

Manolo Iachizzi | Media International Australia

Organisations must clearly understand their stakeholders’ social identities and expectations when making operational and marketing decisions. Failure to do so can lead to a significant backlash that needs to be … Organisations must clearly understand their stakeholders’ social identities and expectations when making operational and marketing decisions. Failure to do so can lead to a significant backlash that needs to be addressed with textbook crisis communication. This study examines Anheuser-Busch's response to the 2023 Bud Light crisis using the Situational Crisis Communication Theory (SCCT) and analyses stakeholder outrage factors through Instagram posts. This research identifies key outrage factors – primarily trust (52.63%) and control (44.74%) – and the prevalence of humour, particularly sarcasm, in 70% of reactions. Findings indicate that Anheuser-Busch's response lacked core crisis communication principles, focusing on patriotism and product quality (Bolstering) rather than direct crisis acknowledgment or apology (Rebuild). This study highlights the necessity for corporations to align crisis communication with stakeholder expectations and social identities to mitigate reputational damage.

Social Media Crisis Communication Strategies: Lessons Learned from the Naira Marley and Mohbad Controversy

2025-06-19

Ajayi David Oluwatoyosi | Journal of Information and Knowledge

This study investigates crisis communication practices within the music industry, focusing on music labels and artists. Through a mixed-methods approach combining quantitative surveys and qualitative interviews, the study explores the … This study investigates crisis communication practices within the music industry, focusing on music labels and artists. Through a mixed-methods approach combining quantitative surveys and qualitative interviews, the study explores the role of social media, the effectiveness of crisis communication strategies, and best practices for managing crises. Findings reveal that proactive strategies, transparency, and authenticity are crucial for maintaining brand image and public trust during crises. Social media emerges as a powerful communication channel, but its strategic utilisation is essential to mitigate negative impacts. The study emphasises the importance of comprehensive crisis communication plans, social media monitoring, transparency, authenticity, and regular training for stakeholders. These recommendations provide valuable insights for music labels and artists to enhance their crisis communication readiness and resilience in the dynamic music industry landscape. Further research is needed to explore evolving challenges and emerging best practices in crisis communication within the music industry.

Credo skrevet på Østfoldbanen i april 2024

2025-06-19

Ingrid Brækken Melve | Kirke og Kultur

Internal communications

2025-06-18

Timothy Ambrose , Crispin Paine | Routledge eBooks

Do Spatial Trajectories of Social Media Users Imply the Credibility of the Users’ Tweets During Earthquake Crisis Management?

2025-06-18

Ayşe Giz Gülnerman | Applied Sciences

Earthquakes are sudden-onset disasters requiring rapid, accurate information for effective crisis response. Social media (SM) platforms provide abundant geospatial data but are often unstructured and produced by diverse users, posing … Earthquakes are sudden-onset disasters requiring rapid, accurate information for effective crisis response. Social media (SM) platforms provide abundant geospatial data but are often unstructured and produced by diverse users, posing challenges in filtering relevant content. Traditional content filtering methods rely on natural language processing (NLP), which underperforms with mixed-language posts or less widely spoken languages. Moreover, these approaches often neglect the spatial proximity of users to the event, a crucial factor in determining relevance during disasters. This study proposes an NLP-free model that assesses the spatial credibility of SM content by analysing users’ spatial trajectories. Using earthquake-related tweets, we developed a machine learning-based classification model that categorises posts as directly relevant, indirectly relevant, or irrelevant. The Random Forest model achieved the highest overall classification accuracy of 89%, while the k-NN model performed best for detecting directly relevant content, with an accuracy of 63%. Although promising overall, the classification accuracy for the directly relevant category indicates room for improvement. Our findings highlight the value of spatial analysis in enhancing the reliability of SM data (SMD) during crisis events. By bypassing textual analysis, this framework supports relevance classification based solely on geospatial behaviour, offering a novel method for evaluating content trustworthiness. This spatial approach can complement existing crisis informatics tools and be extended to other disaster types and event-based applications.

A Comparative Study of News Framing of COVID-19 Crisis Management in South Korea and China

2025-06-18

Yue Jin , Saahoon Hong , Hyun-Ju Kang | Journalism and Media

This study examines how major newspapers in South Korea and China portrayed national crisis management during the COVID-19 pandemic. Utilizing a mixed-methods approach that combines quantitative content analysis with qualitative … This study examines how major newspapers in South Korea and China portrayed national crisis management during the COVID-19 pandemic. Utilizing a mixed-methods approach that combines quantitative content analysis with qualitative interpretation, this study systematically analyzes news frames and editorial tones across various phases. The qualitative analysis further clarifies the quantitative results. Editorials from The Chosun Daily, Hankyoreh, People’s Daily, and Ming Pao covering the period from 1 January 2020, to 31 March 2023, were reviewed. The research categorizes the pandemic into three distinct phases: the global spread of COVID-19, vaccine rollout, and living with the virus. It applies three news frames: crisis response, international relations, and responsibility attribution. In the initial phase, most newspapers focused on the crisis response frame, highlighting national mobilization and social solidarity. Notably, The Chosun Daily emphasized the international relations frame with the strongest critical tone. The crisis response frame continued to dominate in the second phase, accompanied by an increasingly critical tone. In the final phase, as the pandemic began to stabilize, the international relations frame significantly declined due to fewer global differences in pandemic responses. The results suggest that the media’s portrayal is influenced by political orientation and approaches to crisis management perspectives.

Public relations and the media

2025-06-18

Timothy Ambrose , Crispin Paine | Routledge eBooks

Where places of worship have no congregation: heritage restoration in Turkey as public diplomacy

2025-06-18

Senem B. Çevik , Gaye Aslı Sancar Demren , Yaşar Şekerci | International Journal of Heritage Studies

Enhancing asymmetric threat predictions via machine learning: insights from North Korea’s trash balloon incidents

2025-06-17

Sang Hoon Bae , S Y Lee , D K Lee +1 more | The Journal of Defense Modeling and Simulation Applications Methodology Technology

North Korea’s trash balloons represent an unconventional asymmetric threat with psychological, environmental, and strategic implications. These balloons, launched under specific meteorological conditions, deliver propaganda materials, hazardous waste, or other threats … North Korea’s trash balloons represent an unconventional asymmetric threat with psychological, environmental, and strategic implications. These balloons, launched under specific meteorological conditions, deliver propaganda materials, hazardous waste, or other threats to South Korea, exploiting natural weather patterns and making them difficult to predict and counteract. This study employs machine learning models, including Random Forest and Extreme Gradient Boosting (XGBoost), to analyze correlations between wind patterns and balloon incidents. Using a data set of meteorological variables and media reports, our analysis identifies key weather conditions conducive to provocations. The proposed models achieve an accuracy of 80% and a recall of 82%, effectively predicting incidents under challenging conditions. The findings highlight the critical role of weather factors in operational planning and demonstrate the value of artificial intelligence (AI)-driven methodologies in addressing low-cost, high-impact threats. By integrating probabilistic and machine learning approaches, this research provides a framework for the identification of pre-emptive threats and resource optimization. Beyond North Korea’s provocations, this methodology has potential applications in broader defense strategies, such as drone incursions and other asymmetric challenges. This study advances the understanding of unconventional threats and underscores the importance of predictive analytics in enhancing defense readiness and resource allocation.

The role of authentic leadership in crisis situations: evidence from 2023 Kahramanmaraş earthquakes-affected and unaffected provinces in Türkiye

2025-06-17

Davut ATILGAN , Onur ÖZTÜRK , Abdullah Sencer Temel +3 more | Environmental Hazards

Stakeholder engagement and media perception among international organisations

2025-06-17

Ángel Saz‐Carranza , Xavier Fernández‐i‐Marín , Marianna Karttunen +1 more | Edward Elgar Publishing eBooks

Risk Communication in Coastal Cities: The Case of Naples, Italy

2025-06-16

Salvatore Mónaco | Land

Coastal cities are increasingly exposed to the risks posed by climate change, including rising sea levels, intensified storms, and coastal erosion. In this context, risk communication plays a crucial role, … Coastal cities are increasingly exposed to the risks posed by climate change, including rising sea levels, intensified storms, and coastal erosion. In this context, risk communication plays a crucial role, as it can shape public perception, promote preparedness, and influence both emergency responses and long-term mitigation strategies. This study investigated how disaster-related risks are framed in the media, focusing on the case of Naples, Italy, following a severe coastal storm surge that struck the city’s waterfront on December 2020. Using Dynamic Latent Dirichlet Allocation (DLDA), the research analyzed 297 newspaper articles published between 2020 and 2024 to examine the evolution of media narratives over time. The findings reveal four dominant patterns: (1) a prevailing economic discourse centered on financial damages and compensations, with limited references to resilience planning; (2) a temporal framing that presents the storm as a sudden, exceptional event, disconnected from historical precedents or future climate projections; (3) a lack of emphasis on the social experiences and vulnerabilities of local residents; and (4) minimal discussion of tourists’ exposure to risk, despite their presence in high-impact areas. These results highlight key limitations of media-driven risk communication and underscore the need for more inclusive, forward-looking narratives to support urban resilience and climate adaptation in coastal cities. This research offers valuable insights for urban planners, policymakers, journalists, and disaster risk reduction professionals, helping them to better align communication strategies with long-term adaptation goals and the needs of diverse urban populations.

Editorial 30.4: Interdisciplinary and new research areas

2025-06-16

Martina Topic-Rutherford | Corporate Communications An International Journal

Credibility and organizational reputation perceptions of news releases produced by artificial intelligence

2025-06-13

Ayman Alhammad , Christopher E. Etheridge , Cameron W. Piercy | Corporate Communications An International Journal

Purpose Generative artificial intelligence (AI) offers exciting opportunities for public relations practitioners in content production, but negative perceptions of this emerging technology may present challenges. This study provides evidence for … Purpose Generative artificial intelligence (AI) offers exciting opportunities for public relations practitioners in content production, but negative perceptions of this emerging technology may present challenges. This study provides evidence for how audiences relate the use of AI to the credibility and reputation of an organization using this emerging technology to write news release content. Design/methodology/approach This study employs a two (source: human vs. AI authored) by three (strategy: sympathetic vs. informational vs. apologetic) experiment. Findings Human authors of news release content are still perceived to be more effective across perceptions of source credibility, message credibility and organizational reputation. Participants' ratings did not differ in credibility or reputation when comparing situational crisis communication theory message strategies. Originality/value These results provide additional support for scholarship highlighting reputational challenges to organizations hoping to create news release content using AI tools.

Coping with digitalization in diplomacy: autonomy and discretion at the digital frontlines

2025-06-12

Elsa Hedling | European Journal of International Relations

The advancement of digital technologies in the last decade has introduced new tools, workflows and stakeholders in diplomacy, creating significant information demands and a state of “digital stress.” To navigate … The advancement of digital technologies in the last decade has introduced new tools, workflows and stakeholders in diplomacy, creating significant information demands and a state of “digital stress.” To navigate these challenges, diplomats employ coping strategies that leverage their reflexivity and autonomy to manage demands, prioritize tasks, and mitigate overload. Beyond merely adapting traditional skills and engagement platforms to online settings, digital diplomacy has fostered new routines, norms, and practices, each accompanied by its own tensions and dilemmas. These challenges are addressed through discretionary decision-making and a relative independence from political authority, collectively shaping bureaucratic agency. This article examines digital stress in diplomacy by integrating insights from International Relations (IR) and international public administration scholarship. Drawing on fieldwork and interviews with European diplomats conducted between 2016 and 2024, it explores the coping strategies required for the evolving landscape of “digital diplomacy.” Engaging with Lipsky’s work on the coping mechanisms of frontline practitioners in the context of e-government, this study reveals how these coping strategies as sources of bureaucratic agency, push back against top-down digitalization efforts while also exposing risks and tensions in diplomatic norms and practices arising from digital transformation.

How did the Chinese Public Discuss the 2023 Türkiye-Syria Earthquake and the Humanitarian Response on Social Media? A Topical and Sentimental Analysis

2025-06-12

Mengfan Shen , Huina Xu , Hongbing Liu +1 more | International Journal of Disaster Risk Science

Abstract International disaster response and humanitarian actors are important for mega-disaster relief, especially for disasters occurring in developing countries. China has been very active in international disaster response in the … Abstract International disaster response and humanitarian actors are important for mega-disaster relief, especially for disasters occurring in developing countries. China has been very active in international disaster response in the last decade, and both governmental agencies and nongovernmental organizations have been involved. This study investigated the narratives of the Chinese public on social media regarding the 2023 Türkiye-Syria Earthquake. Social media data from Weibo between 6 February and 5 March 2023 were collected, and topic modeling and emotion analysis were performed. The results show that the term “Türkiye Earthquake” was primarily used, followed by “Türkiye and Syria Earthquake,” while the term “Syria Earthquake” was used least. The general public tended to use the “Türkiye Earthquake,” while news media and institutions mainly used the “Türkiye-Syria” expression. The posts primarily discussed Chinese disaster and humanitarian response activities (including impacts, rescue efforts, and survivor stories), and the primary emotion expressed was positive. In posts about Syria, sanctions from the United States emerged as an independent topic, and negative emotions were associated with it. This study contributes to disaster studies regarding the public’s attitudes toward international disasters and humanitarian efforts using social media data on real cases.

International Reputation Costs and Assurances: A Case of East Asia

2025-06-11

Makito Takei | Journal of Experimental Political Science

Abstract How can states credibly commit to peace and assure other countries? One source of credible assurance identified in previous studies is the cost to a state’s international reputation. When … Abstract How can states credibly commit to peace and assure other countries? One source of credible assurance identified in previous studies is the cost to a state’s international reputation. When a state violates a prior commitment to peace, it suffers reputational damage, which can be costly in various ways. These reputational costs, in turn, serve as a tying-hands signal that enhances the credibility of peaceful commitments. Nonetheless, empirical research on whether and under what conditions such reputation costs arise remains limited. To address this gap, this study conducts a preregistered survey experiment in the United States, using a hypothetical scenario involving military buildups by China and Japan. The results indicate that violating commitments to peace undermines the credibility of future commitments, particularly when the violator is a rival country. These findings suggest that, with some limitations, international reputation costs can serve as a reliable mechanism for ensuring the credibility of assurances.

The Impact of Strategic Foresight on Crisis Management Effectiveness at Jordanian Private Universities

2025-06-10

Samah Khalil Mustafa Qandil , Ahmad Ismail Al-Maani | International Journal of Academic Research in Business and Social Sciences